SisterWeb (SW) doulas are essential workers who provide culturally-centered, compassionate support to Black individuals and families in San Francisco during pregnancy, birth, and postpartum. These communities are often underserved in accessing high-quality, culturally-aligned doula care. As a SisterWeb doula, you’ll be compensated for offering peer-to-peer doula support and will engage with a robust network of professional doulas within San Francisco communities most affected by maternal health disparities.

The ideal candidate is highly organized, skilled in balancing multiple tasks, collaborative, and attentive to detail.

This is a temporary grant-funded, full-time, benefitted position. Employment is provided by Heluna Health. In person work required.

Pay rate: $27.88 per hour

If hired for this position, you will be required to provide proof that you are fully vaccinated for COVID-19 prior to your start date, or have a valid religious or medical reason qualifying you for an exemption (that may or may not require accommodation).

WORK ENVIRONMENT

● General Office Setting, Indoors, Temperature Controlled

● Diverse home environments

● Regular Hours: Monday - Friday, 9:00 AM - 5:00 PM (occasional evenings, weekends, holidays, and overtime required)

● Must be available for in-person work during standard hours, and for some weekends and holidays

● Minimum Availability: 40 hours per week

ESSENTIAL FUNCTIONS

● Serve as a primary doula for 2-3 births/EDDs per month and act as backup for cohort doula teams

● Provide education on pregnancy, childbirth, and health risk reduction for clients and their support networks using diverse, evidence-based methods

● Occasionally support clients during medical appointments

● Facilitate open communication between clients, medical, and mental health providers to foster self-advocacy in health settings for parent and child

● Participate actively in SisterWeb’s Champion Dyad Initiative (CDI) through bi-directional feedback

● Attend all SisterWeb and KBC Program meetings, including mandatory training in birth and professional competencies, program mentorship, and ongoing support with KBC Lead Doulas and Mentors

● Advocate for clients' birth goals, providing 24/7 on-call support throughout pregnancy, birth, and the postpartum period

● Provide ongoing virtual and in-person support during labor and delivery

● Assist clients with hospital discharge plans and transportation arrangements

● Provide postpartum doula services and support the transition home for clients and their babies

● Employ trauma-informed care practices, with a focus on maternal and infant mental health

● Conduct screenings and refer clients to specialty providers as needed

● Support SisterWeb outreach, client/community groups, and medical community training initiatives

● Collaborate with SisterWeb staff to connect clients to external resources

● Maintain precise documentation, develop client-centered service plans, and complete client reports

● Participate in data collection, surveys, evaluations, and research activities as necessary for the SisterWeb role

● Other duties as assigned

JOB QUALIFICATIONS/REQUIREMENTS

● Certified training as a Birth/Labor Doula required

● Demonstrated experience in doula work or in-home social services for diverse populations

● Ability to plan, coordinate, and organize work projects

● Strong facilitation, presentation, and communication skills, both written and verbal

● High attention to detail

● Proficiency in Google Workspace and social media (Instagram)

Education and Experience

● Education: High school diploma or equivalent required

● Experience:

●Practical birth work experience (parenting or early childhood experience also valued)

●Experience as a doula (minimum five births attended or shadowed) or in-home visitor

Certificates/Licenses/Clearances

● Certification as a Doula or Childbirth Educator (or documented training)

● Must have legal authorization to work in the United States

● Background check required

PHYSICAL DEMANDS

Stand Frequently

Walk Frequently

Sit Frequently

Handling / Fingering Occasionally

Reach Outward Occasionally

Reach Above Shoulder Occasionally

Climb, Crawl, Kneel, Bend Occasionally

Lift /Carry Occasionally - Up to 50 lbs

Push/Pull Occasionally - Up to 50 lbs

See Constantly

Taste/ Smell Not Applicable

Not Applicable Not required for essential functions

Occasionally (0 - 2 hrs/day)

Frequently (2 - 5 hrs/day)

Constantly (5+ hrs/day)

All qualified applicants will be considered for this position in accordance with the San Francisco Fair Chance Ordinance

EEOC STATEMENT

It is the policy of Heluna Health to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

See job description