ABOUT THE TEAM



Shaner Hotels has an amazing opportunity to join our team at our Faro Blanco Resort & Yacht Club, located in beautiful Marathon, Florida. Set on Marathon's waterfront, Faro Blanco Resort & Yacht Club is easily identifiable by its historic lighthouse. A full-service marina, 125 accommodations, and a restaurant maintain our status as the premier resort in the Florida Keys. From weddings with the harbor in view to fishing charters and onsite Jeep rentals, experience the best of a resort that puts you near all the water activities you can handle.



ABOUT US



Shaner Hotel Group


Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, www.shanercorp.com!



JOB DESCRIPTION

• Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
• Ensures compliance with and completion of all daily operational procedures by the Housekeeping Department.
• Maintain complete knowledge of and comply with all Shaner Hotels, franchise, and hotel/departmental policies and procedures, ensuring that housekeeping team is informed as well.
• Handle guest complaints ensuring guest satisfaction.
• Hire, train and develop team members and ensure all required training is complete according to standards.
• Review the daily business levels, anticipate critical situations, and plan effective solutions to best expedite these situations.
• Prepare weekly work schedules in accordance with staffing guidelines and labor forecasts. Adjust schedules throughout the week to meet the business demands.
• Ensure all end of month reports are completed to standard.
• Assist staff with their job functions to ensure optimum service to guests.
• Monitor and maintain cleanliness, sanitation, and organization of assigned areas.
• Manages all aspects of employee performance to ensure productivity and a quality work environment.
• Maintains Housekeeping Department's annual budget.
• Performs housekeeping, laundry, and houseperson functions whenever necessary.
• Other duties as assigned.