As a Prequalification Specialist, you are responsible for ensuring borrower documents and materials are assembled and mailed to recipients in a timely manner.
Job duties may include, but are not limited to:
Perform data entry into Encompass as it pertains to shipping information.
Prepare and print loan prequalification documents when needed for shipping.
Assemble marketing materials in provided shipping boxes or packets, these may include but are not limited to socks, post cards, and inserts.
Locate and confirm client information such as address, military branch, or loan team information, using data from Encompass in preparation for shipping.
Print shipping labels using various shipping providers such as UPS, FedEx
and USPS. Shipping methods include domestic, international as well as APO/FPO/DPO locations (military bases using USPS).
Ability to input data using shipping software such as Proship and other shipping providers as needed.
Receive and review mail and scan to appropriate department.
Ensure an understanding of daily activities as it relates to the prequalification processes for Veterans United and its affiliate brands.
Assist with stocking, organizing, and moving materials.
Communicate regularly with the Prequalification team and home buying teams by responding promptly to inquiries via email and phone.
Remain knowledgeable on company and industry guidelines and processes.
Actively contribute to making the team and culture stronger by assisting with other duties as needed, excluding licensed activity.
We're looking for someone who can be passionate about their job and have fun doing it, who will deliver results with integrity, and who enjoys finding ways to enhance the lives of others every day.
We'll also want to know you can demonstrate these attributes:
Dedicated work ethic
Thrive in a highly cooperative work setting
Excel in a fast-paced, results-oriented environment
Exemplary customer service skills
Strong communications skills (written and verbal)
Leadership skills
6+ months of experience as a Prequalification Coordinator
Available to work outside normal business hours and/or on weekends
Ability to lift 50 pounds
Proficient in basic computer technologies, appropriate for an internet-based company
Regular and predictable attendance
Learn more about us on Glassdoor and our career site at vu.com/careers
Veterans United Home Loans and its affiliates are proud to be Equal Opportunity Employers committed to creating a diverse and inclusive workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability, veteran status, or other legally protected classifications.
