Marathon Health is a leading provider of advanced primary care in the U.S., serving 2.5 million eligible patients through approximately 630 employer and union-sponsored clients. Our comprehensive services include advanced primary care, mental health, occupational health, musculoskeletal, and pharmacy services, delivered through our 680+ health centers across 41 states. We also offer virtual primary care and mental health services accessible in all 50 states. Transforming healthcare delivery with a patient-first approach, we prioritize convenient access to both in-person and virtual care, resulting in improved health outcomes and significant cost savings. Committed to inclusivity and collaboration, we foster a positive work environment and recruit exceptional talent to ensure expertise and compassion in healthcare delivery. Marathon has been recognized as a five-time Modern Healthcare Best Places to Work in Healthcare winner and a six-time Best in KLAS award winner for employer-sponsored healthcare services.
ABOUT THE JOB
The People Operations Generalist is the key support for the People Partner Team. The individual in this role has strong attention to detail, outstanding communication skills, organization and data analysis capabilities and is ready to deliver results. The individual in this role is passionate about maintaining and streamlining People Operations policies and processes, ensuring that administrative tasks are handled with precision and efficiency in a fast-paced, evolving environment.
ESSENTIAL DUTIES & RESPONSIBILITIES
Provide vital support to a team of People Partners as they collaborate with key organizational stakeholders, focusing on essential People Operations tasks. This includes handling day-to-day avenues for communication (mail, email inboxes, the Workday ticketing system, etc.) and other tasks as needed to facilitate effective People Operations initiatives.
Oversee and conduct internal investigations as a neutral third party, ensuring a fair and thorough process while addressing sensitive teammate concerns and maintaining confidentiality throughout the investigation.
Manage and facilitate leave requests and accommodations that require specialized attention, particularly those related to the Family and Medical Leave Act (FMLA), the Americans with Disabilities Act (ADA), Paid Parental Leave, state and local leave laws, workers' compensation claims, and both short-term and long-term disability plans.
Assist the People Partner Team in aligning all People Operations processes with updates to local employment laws and regulations, ensuring compliance standards are upheld across each jurisdiction. This role involves collaborating with the People Partner Manager to develop and implement policies and handbooks, as well as supporting internal and external audits.
Conduct internal audits of teammate documents, confirming teammate files are kept current, well organized, confidential, and in compliance with state and federal regulations.
Review, process, and respond to unemployment insurance claims, within established time frames to ensure compliance with state agency regulations.
Deliver exceptional teammate support by addressing inquiries about policies and procedures and helping with sensitive personal matters with discretion and professionalism.
Help draft, review, and communicate People Operations policies, procedures, and forms, to ensure all teammates are informed and compliant.
QUALIFICATIONS
Bachelor's degree and a minimum of 3-5 years' experience in a Human Resources support role, or equivalent combination of education and experience.
DESIRED ATTRIBUTES
Human Resources Generalist experience is a positive.
Well-versed in HR compliance with an understanding of federal, state, and local employment laws and regulations
Familiarity with various HR information systems
Self-motivated and adaptable, with the ability to meet organizational needs and project deadlines in a fast-paced environment.
Excellent written and verbal communication skills.
Strong analytical and problem-solving skills.
Ability to manage multiple projects and initiatives simultaneously with strong organizational skills.
Superior interpersonal, negotiation, and conflict resolution skills.
Exemplary time management skills with a proven ability to meet deadlines.
Ability to act with integrity, professionalism, and confidentiality.
Ability to work independently in a remote based environment.
Demonstrated expertise in Workday, with previous hands-on experience utilizing its features effectively.
Ability to interpret HR metrics and data to drive decision-making and improve processes.
Pay Range: $65,000 - $85,000/yr
The actual offer may vary dependent upon geographic location and the candidate's years of experience and/or skill level.
We are accepting applications for this position until a candidate has been selected. To apply to this position and learn more about open jobs at Marathon Health, visit our careers page.
Marathon Benefits Summary
We believe in empowering teammates to do their best work and build better healthcare. Below are some of our benefit offerings. Eligibility is based on 24/hr week.
Health and Well-Being: Free Marathon membership for in person and virtual care, employer paid life and disability insurance, and choice in medical/dental plans, vision, employer funded HSA, FSA, and voluntary illness, accident and hospitalization plans. Benefits are effective on the first of the month following date of hire.
Financial Support: Competitive compensation, 401k match, access to financial coaching through our Employee Assistance Program
Lifestyle: Paid time off for vacation, sick leave, and more, holiday schedule
