Job Title: Corporate Retail Store Associate Department/Location: Itasca, Illinois Position Type: Temporary with potential for permanent hire Work Schedule: Full-time, Monday - Friday, 8:00 AM - 4:30 PM Dress Code: Business casual (jeans, boots/work shoes, clean tennis shoes)
BASIC PURPOSE OF POSITION:
Our client is a Member-Owned and Member-Driven organization. This Retail Associate will be responsible for delivering an exceptional shopper experience and effectively representing their products and brands in the onsite store. As the face of the store, you will assist customers, manage inventory, ensure store cleanliness, and support daily store operations. This role will also involve identifying process improvements and working closely with team members to ensure the store operates efficiently and maintains a positive shopping environment for our members.
ESSENTIAL JOB FUNCTIONS:
Customer Service: Provide friendly, helpful service to all customers, assisting with inquiries and product recommendations. Use customer feedback to improve product assortment and the shopping experience.
Product Management: Partner with Category Management and Brand Teams to maintain an up-to-date and product assortment. Actively promote best sellers and new products.
Sales and Promotions: Develop and execute promotional opportunities to highlight items and brands, supporting special events or new launches. Collaborate with Category Management and Marketing teams on sales strategies.
Inventory & Procurement: Manage the store's product procurement process, ensuring timely stock replenishment and proper order entry into the POS system. Conduct inventory controls in partnership with Supply Chain.
Store Maintenance: Maintain a clean and organized store environment, ensuring displays, shelves, equipment, and aisles are orderly. Regularly update signage and ensure a positive visual presentation.
Food Safety: Establish and maintain food safety standards, ensuring all products are safe for consumption.
Transaction Management: Accurately process transactions using the POS system, handle cash and non-cash transactions, and collaborate with the Finance department for record-keeping.
Support Team Operations: Assist with other tasks or projects as needed across various departments to ensure smooth store operations.
Other Duties: Perform additional related duties as assigned.
PERFORMANCE EVALUATION CRITERIA:
Successful performance will be evaluated based on:
Accuracy and completeness of store transactions
Proper inventory management and stock levels
Timely ordering and stock replenishment
Positive customer feedback and experience
Clean, organized, and well-maintained store environment
QUALIFICATIONS:
Education:
High school diploma or equivalent required; additional education in retail or business preferred.
Previous Experience:
2+ years of retail experience, including proficiency with point-of-sale systems.
Prior customer service experience is highly preferred.
Technical Skills:
Proficiency with POS systems and cash registers.
Familiarity with Microsoft Suite, especially Excel.
Physical Requirements:
Ability to lift up to 20 lbs.
Ability to stand for extended periods.
Other Qualifications:
Strong communication and interpersonal skills.
Self-starter with the ability to work independently.
Ability to perform detailed work accurately on a daily basis.
Demonstrated ability to maintain a "customer-friendly" attitude.
Ability to work well in a team environment.
Basic math skills for transaction handling and inventory management.
Willingness to perform physical tasks such as stocking and cleaning.
PERSONALITY AND PROFILE:
We are looking for a candidate with a customer service-oriented background, ideally someone who enjoys interacting with customers, managing inventory, and taking ownership of store operations. The ideal candidate will be proactive, reliable, and detail-oriented, with the ability to manage tasks in a fast-paced retail environment. They should have a positive, approachable demeanor and be ready to represent the TopShoppe brand in a professional and welcoming manner.
INTERVIEW PROCESS:
Initial Interview (1 hour, in-person):
30-minute session with HR
30-minute session with the hiring manager
ADDITIONAL NOTES:
Start Date: ASAP - the store is opening next week!
Position Duration: Temporary, with the possibility of permanent hire.
Work Environment: Retail store in a corporate setting, Monday-Friday work schedule (no weekend shifts).
Employee Benefit: Opportunity for employee discounts at company store once operational.
This job description outlines the primary duties and qualifications for the Corporate Retail Associate role. If you meet these qualifications and are eager to contribute to a member-focused retail environment, we encourage you to apply!
Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.
California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: https://jobs.beaconhillstaffing.com/eeoc/
Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.
Company Profile:
Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.
Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.
Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com .
