High school diploma or equivalent, one year of clerical, customer service, or related experience, and possession of a valid driver’s license and maintenance of a driving record sufficient to maintain insurance coverage with the University of South Alabama. An equivalent combination of education and experience may be considered.
Preferred Qualifications
Job Description Summary
The University of South Alabama’s department of USA Police and Parking Services is seeking to hire a Parking Operations Specialist I. Interested candidates should apply to be considered.
Essential Functions These are the job duties required of the position.
Essential Functions
Maintains parking account records, utilizing parking software for online office permit sales and citation payments.
Runs financial reports and reconciles payments in Flex.
Runs reports of unassigned parking citations, investigates and link vehicles to proper parking accounts.
Maintains filing system of office files and handwritten parking citations.
Enters handwritten citations into Flex.
Assists students, visitors, and employees with parking inquires and temporary parking passes.
Operates a computer and uses a variety of office software programs including MS Office, Word, Excel, and Adobe Acrobat.
Answers telephone and assists in office visitors with parking questions and concerns; issues temporary passes; returns voicemails left on the Parking Services line and communicates with ticket writing staff via a two-way radio.
Sells permits using T2Flex and credit card terminals to Designated Guests, Aramark, RIOCH, and Barnes and Noble employees.
Uses complex and specialized parking software programs, T2Flex Flex Port Administration, Crystal Report and completes training as required.
Utilizes Banner Student Records to access and verify student information as needed and completes training as required.
Utilizes NCIC and LETS/DMV records for verification of ownership and to assign parking citations.
Maintains office parking pass inventory and log in sheets for visitor passes, office business cards, parking maps, etc.
Maintains office files including parking appeal records, lost permit records, visitor and temporary pass logs, student assistant sign in/out sheets, special parking requests, financial reports and handwritten officer citations.
Runs financial reports and reconciles office credit card payments/receipts with T2 Flex.
Audits parking accounts, permits, and citations for accuracy.
Works directly with vendors in ordering flyers, notification cards, parking passes, parking citations, etc.
Proofreads and approves final product for printing.
Verifies resident Jag ID with roster provided by Central House on Stadium by cross referencing Banner records and Flex.
Assists ticket writing staff with iPads and printers and troubleshoots problems.
Maintains office supplies inventory and places orders as needed.
Exercises discretion in handling confidential information.
Uses a two-way radio for communication.
Assists with routine correspondence and emails.
Issues visitor passes and temporary employee and student passes.
Assists with supervising and training student assistants and temporary workers.
Assists with posting payments from Student Accounting to parking accounts.
Acts as Clery Campus Security Authority.
Regular and prompt attendance.
Ability to work schedule as defined and overtime as required.
Related duties as required.
Posting Information
Number of Vacancies
1
Position End Date (if temporary)
Job Open Date
11/07/2024
Job Close Date
Open Until Filled
Yes
Special Instructions to Applicants
Working Days
Monday - Friday
Working Hours
7:30 a.m. - 4:30 p.m.
Job Location
Main Campus
Full-time or Part-Time
Full Time
Regular or Temporary
Regular
Supplemental Questions
Required fields are indicated with an asterisk (*).
* Are you at least 18 years of age?
Yes
No
* Do you have a legal right to work in the United States?
Yes
No
* The University of South Alabama typically does not sponsor individuals for staff positions. Will you now or in the future require sponsorship for employment visa status?
Yes
No
* What is the highest level of education you have completed?
Less than High School
High School Diploma or equivalent
Associates Degree
Bachelors Degree (or will obtain within 6 months)
Masters Degree (or will obtain within 6 months)
Terminal Degree (or will obtain within 6 months)
* How many years of related experience do you have?
Less than 1 year
Between 1 - 3 years
Between 3 - 5 years
Between 5 - 7 years
More than 7 years
* Do you possess a valid driver's license?
Yes
No
* How did you hear about this position?
USA website
LinkedIn
Zip Recruiter
Indeed
HigherEd Jobs
Alabama Career Center / Alabama Works
Facebook
Word of mouth
Other
Applicant Documents
Required DocumentsOptional Documents
Resume
Cover Letter
The University of South Alabama is an EO/AA employer and does not discriminate on the basis of race, color, national origin, sex, pregnancy, sexual orientation, gender identity, gender expression, religion, age, genetic information, disability, protected veteran status or any other applicable legally protected basis. If you feel you have been discriminated against, please notify the Equal Employment Opportunity Investigator or the Associate Vice President, Finance and Administration/CHRO.
Annual Security and Fire Safety Report The University of South Alabama publishes certain crime statistics for the most recent three-year period as required by the Jeanne Clery Act. The Annual Security and Fire Safety Report is required by federal law and contains policy statements and crime statistics for the school. The report, along with additional information, is available online at: http://www.southalabama.edu/departments/police/resources/fireandsafetyreport.pdf. You may also request a paper copy from the University Police office located at 290 Stadium Blvd, Beta Gamma Commons Building, Mobile, AL 36688.
