Job Description:

Make your mark at Comcast -- a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You'll do the best work of your career right here at Comcast. (In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.)

Job Summary

Are you looking to have an impact on a large technology organization and the work of thousands of developers? If you are passionate about reducing cognitive load and toil for developers, then Developer Experience (DevX) Organization is the place for you!
Comcast's DevX organization creates an extensible ecosystem of solutions, evolving based on deep partnerships, that empower Comcast's Engineering community to do more of what they love and feel deeply connected to their impactful work.
DevX believes we can make developers happier, more focused, and more innovative. We do this by providing tools and automated processes that reduce the impact non-functional requirements have on our developer's lives.
As the leader of the DevX Product Management team, you and your team of product managers will survey the Comcast engineering community and discover from their needs what our products should be. You will work alongside the engineers and architects in DevX to bring them to life. You'll inspire and direct cross-functional collaboration, translating complex technical requests into products with measurable impact. As a passionate advocate for our engineering customers, you'll cultivate a culture of creativity, agility, collaboration, and excellence.

Job Description

The DevX team works out of our Philadelphia and West Chester, PA offices. While we are open to candidates in both locations, our preference is for the Senior Director to be based in Philadelphia. This role is not open to virtual/remote hiring and we are unable to offer sponsorship.

About the team

The DevX product team is deeply committed to bringing our engineers practical, cohesive, impactful solutions. We know that the practice of engineering is more complicated than ever before and reducing complexity takes careful thought. The team is full of curious, talented, and relentless product managers who think big, question everything, and iterate toward the future. We are fanatics for data and passionate about feedback.

What you will do

• Comcast engineering teams are diverse both in technology and capability. The DevX product management team, led by the Sr. Director of Product Management, works to discover the needs of engineering teams and the size of our opportunity to serve them.

• This includes not just working on the products we already offer, but also finding new opportunities and building business cases to support them.

• Discover and cultivate the data we need to chart our path.

• Collaborate inside DevX with our engineering and program management teams, cross-functionally with other centralized services teams, and with our users.

• Build, prioritize, and align our DevX roadmap with an emphasis of delivering value consistently, as expected by our customers, and to our defined budget.

• Our customers' needs are constantly emerging and changing. Our product management lead needs to lean into that change, practicing agility and building a mindset of experimentation in our product team.

• The key to agility is feedback loop. This role will curate and build feedback loops, both formal and informal, to gather the information that the team needs to iterate and drive programs to the highest value they can provide.

• You'll ensure that DevX is ahead of industry trends that shape the future of our engineering teams.

• Mentor and coach our team of product managers.

How we support you

In addition to building belonging in your day-to-day job:

• You will have an opportunity to take part in a week-long Lab Week three times a year - a Hackathon where we test innovative ways to push our platforms and products into the future.

• You will have dedicated time to learn and teach each other through multiple internal technology conferences throughout the year.

• You will take part in dedicated technology, leadership and culture discussion forums, book clubs and internal podcasts.

• You and your teammates will take the time to have fun and build team camaraderie and psychological safety.

• You will have an opportunity to take part in many Comcast-wide training programs to sharpen the skills you need to lead effectively.

What you will bring

• Product management experience (10+ years) as a product manager in a technical engineering environment, with an understanding of the needs of engineers and engineering leaders in a complex environment. Demonstrated ability to lead a team to effective outcomes.

• Developer Experience (DevX) Expertise - A deep understanding of developer workflows, tools, and the challenges they face to improve cognitive load and productivity.

• Technical Fluency - Ability to translate complex technical requirements into practical, user-friendly product solutions and collaborate with engineers and architects.

• Customer-Centric Mindset - Strong focus on understanding and advocating for the needs of engineering teams, using feedback to refine product strategies.

• Data-Driven Decision Making - Skill in gathering, analyzing, and using data to inform product roadmaps and validate business cases.

• Cross-Functional Collaboration - Experience working across teams (engineering, program management, centralized services) to align goals and deliver cohesive, impactful products.

• Agility and Adaptability - Ability to lead in a fast-changing environment, embracing iterative processes, and fostering a culture of experimentation and continuous improvement.

• Strategic Roadmap Development - Expertise in building, prioritizing, and aligning product roadmaps with business goals and customer expectations while staying within budget constraints.

• Feedback Loop Management - Proficiency in setting up formal and informal feedback mechanisms to drive product innovation and ensure alignment with evolving user needs.

• Industry Awareness - Staying ahead of industry trends, particularly those influencing software development and developer tools, to ensure the DevX product suite stays relevant.

• Leadership and Mentorship - Strong leadership skills with the ability to mentor, coach, and inspire a team of product managers to think big and push the boundaries of what's possible.

Where you can make an impact

• Directly affecting developer experience for thousands of Comcast developers

• Accelerating innovation: driving the creation of innovative tools, tackling hard problems, and looking for new and better ways of working are all things that DevX strives for, and you'll be able to position our teams to do them all.

• Cultivating cross-team collaboration: breaking down silos and building relationships is the key to driving our growth.

• Championing a feedback-based and customer centric culture: By deeply understanding both internal and external developer needs, you will ensure that our products not only meet but exceed expectations.

We are interested in attracting a diverse set of candidates for this position. If you are not sure if you qualify, please err on the side of applying.

Our Values

Pathway to Yes

• We value usable and working solutions now, without compromising quality over a perfect solution later.


• We start from the assumption that someone, somewhere has already figured out a solution to this problem; we value using their results over rediscovering them ourselves.


• We actively collaborate with our customers; we win when our customers win.

Culture of Curiosity

• We adopt a collaborative growth mindset and learn together along the way.


• We recognize that the best idea can come from anyone, and that effective leaders create ways to solicit and consider these ideas.


• We value making decisions with research and reason, with an open mind to experiment.

Lead with Purpose

• While exploring diverse ideas, we value being able to pursue a plan together over everyone agreeing that the plan is the best one


• We are all leaders; we value individual responsibility over micromanagement.


• As members of DevX, we align to a set of outcomes over fighting turf wars; we get ahead by working together.

Team Spirit

• We value attitude over aptitude; no {genius} jerks allowed.


• We value actively and humbly seeking and appreciating honest feedback over preserving our egos.


• We value building teams with individuals from various backgrounds and experiences; there is no typical DevX-er.

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Skills:

Product Management; Communication; Product Roadmapping; Cross-Functional Teamwork

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

10 Years +

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