Hi, I'm Lolitta Tucker, your Recruiter and guide to joining CSG! We are excited to learn more about you and your unique background.
CSG's CX Product Management Division is looking to hire two MBA Summer Interns for an 8-week internship starting June 2, 2025, through August 1, 2025. This will be fully remote paid internship starting at $25.00 per hr.
The MBA Product Management Summer Intern will be responsible for supporting the Product Director in the analysis and development of the product vision, compliance requirements, ongoing product execution, and help position products and features that align to company vision and business strategy.
The internship will focus on supporting the Product Director in the analysis of the market, competition, customers to development of the product vision, and help position products and features in a way that increases market adoption and product fit. The intern will be expected to contribute individually to team projects as well as being given opportunities to take on projects and tasks independently.
Specific tasks will include:
Market Research: Conducting market research to understand customer needs and market conditions.
Data Analysis: Ability to analyze data to identify trends and make data-driven decisions.
Technical Communication skills with the ability to effectively convey product value propositions, engage with stakeholders, and articulate technical concepts to non-technical audiences through various channels, including presentations, reports, and customer interactions.
Product Development: Understanding the product development lifecycle and contributing to product strategy.
Analytical Thinking: Strong problem-solving skills and the ability to think critically about data and feedback.
Teamwork: Ability to work well in a team environment and contribute to collective goals.
Other duties as assigned.
The successful candidate will demonstrate:
Strong research, analytical, and problem-solving skills.
Understanding of product management methodologies from a business perspective, especially those that support software development environments.
Strong interpersonal communication skills as well as written and presentation skills.
Ability to use a personal computer. Proficiency with other Microsoft Office applications.
Ability to read, write, speak and understand the English language in a business environment.
A willingness to work with remote teams.
Requirements
Currently enrolled in your 1st or 2nd year of graduate school pursuing an MBA and are open converting to an FTE with the company upon completion of the internship.
Interest and understanding of product management, preferably with a focus on SaaS products.
Strong business analysis skills to assess challenges and propose solutions, subject to constraints.
Excellent presentation skills.
Must be proficient with Outlook, Word, Excel, PowerPoint, and SharePoint. Experience utilizing Power BI, SQL or Python a plus!
Proficient in English in a business environment
Our Guiding Principles
Impact
Always help and empower others, whether they're colleagues or customers. When our employees set their minds to something, great things happen.
Integrity
Do what's right for our customers and our people while being authentic. We treat everyone with trust and respect-that's just who we are.
Inspiration
Be bold in the way you think and passionate about the work you do. Test out innovative ideas without the fear of failure.
Our Story
CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. For over 40 years, CSG's technologies and people have helped some of the world's most recognizable brands solve their toughest business challenges and evolve to meet the demands of today's digital economy.
By channeling the power of all, we make ordinary customer and employee experiences extraordinary. Our people [CSGers] are fearlessly committed and connected, high on integrity and low on ego, making us the easiest company to do business with and the best place to work. We power a culture of integrity, innovation, and impact across our locations, representing the most authentic version of ourselves to build a better future together. That's just who we are. Learn more about CSG Inclusion & Impact here
