Posted in Management 15 days ago.
Type: Full-Time
Location: Downers Grove, Illinois
Position Title: District Director (M4)
Company Summary
Crown Castle is the nation’s largest provider of shared communications infrastructure: towers, small cells and fiber. It all works together to meet unprecedented demand—connecting people and communities and transforming the way we do business. Whenever you make a call, track a workout or stream music and videos, we’re the ones providing the communications infrastructure that makes it all possible. From 5G and the internet of things to drones, autonomous vehicles and AR/VR, we enable the technologies that help people stay safe, connected and ready for the future. Crown Castle is publicly traded on the New York Stock Exchange (CCI), is part of the S&P 500 and is one of the largest Real Estate Investment Trusts in the US.
We offer a total benefits package and professional growth development for teammates in any stage of their career. Along with caring for our teammates, we’re an active member in the communities where we live, work and do business. We have a responsibility to give back, which we do through our Connected by Good program. Giving back allows us to improve public spaces where people connect, promote public safety and advance access to education and technology.
Role
Responsible for the day-to-day activities of the design and construction teams within a geographic district. These district-based teams all perform their duties within the service territory and focus on delivering ubiquitous products and services that are consistent with all defined standard operating processes and procedures. Each district operates under a detailed capital and operational expense budget with objectives to manage within its limits to satisfy the financial targets of the business. The position will work with all Design Engineering & Operations functional areas on improving the quality of processes, deliverables, and the end-to-end customer experience. Common activities will involve district data identification, collection, analysis, and reporting; along with understanding operational business functions and processes. Each district operations team is expected to maintain open communication across all districts and work as a unit with consistency while delivering and maintaining services; cognizant of fostering the vision and values of Crown Castle. This position is accountable for delivering key KPIs for their district including but not limited to OpEx spend, MTTR, % On-Time Install, network construction, and installed revenue.
Responsibilities
Education/Certifications
Experience/Minimum Requirements
Expectations
Organizational Relationship
Reports to: Vice President, Engineering and Operations
Title(s) of direct reports: District Manager, Operations Coordinator, Manager of Engineering, Manager of Construction, Manager of Field Operations
Working Conditions: This role falls into our hybrid work model working in the office Tuesdays, Wednesdays, and Thursdays. On Mondays and Fridays, teammates on the hybrid schedule will have the option to work from the office or home. There is an expectation of collaboration with teammates and stakeholders for moments that matter that could require travel.
#LI-IM1 #LI-Hybrid
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
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