Under the day to day direction of the on-duty Nurse Practitioner/Physician Assistant, position is responsible for maximize patient flow through the clinic while providing an excellent patient experience. Responsible for performing all the appropriate clinical and administrative tasks, including EMR documentation, in accordance with company policy. Role model and demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others.At The Little Clinic, we are on a mission to simplify healthcare in America. We take pride in knowing we are helping individuals live healthier lives right in our communities. If you have a passion for helping others, we want to hear from you! Our clinics are staffed by board-certified nurse practitioners or physician assistants, licensed practical nurses, and patient care technicians who all work as a team to supply high-quality, affordable healthcare found in convenient retail settings. The primary focus of our healthcare team is to promote health and wellness through diagnosis and treatment of illnesses, preventative medicine, and individualized patient education. Here, people matter. That's why we strive to supply the ingredients you need to create your own recipe for success at work and in life. We help feed your future by supplying the value and care you need to grow. So, whether you're looking for balanced, competitive benefits and rewards or ongoing opportunities for growth and development- we have you covered. We are always looking for extraordinary talent to join our growing team!
Current and valid LPN or LVN license
Basic computer skills
Excellent customer service, organizational, and task-management skills
Ability to work cooperatively in a team-based environment
Ability to travel independently as needed.
Basic math skills
Assist in maintaining a "365 day survey-ready" environment as required for maintaining Joint Commission Accreditation.
Collect patient's health information and medical history
Relay information between patients and providers
Conduct biometric screenings
Administer flu and pneumonia immunizations prescribed by the Provider
Assist the provider within specified protocols for obtaining specimens, e.g., strep, influenza, mono, urinalysis .
Escort the patient to the exam room and determine the patient's chief complaint.
Consult with the provider for questions related to scope of services (i.e. what is in scope or out of scope).
Greet any customers or potential patients while in the front area or near the clinic.
Clean and organize the clinic space daily. This includes, but not limited to, taking out trash, logging and putting away supply orders, cleaning the floor under counters and around furniture.
Answer questions, following HIPAA guidelines while in the front area.
Utilize the PERK system.
Determine method of payment, describing the options, prompt pay or filing with one of our accepted insurance plans.
Copy insurance card if the patient selects for insurance to be filed.
Complete the registration process, placing the patient under the respective appointment book for the provider on duty.
Scanning all appropriate documents, alert the provider if they need to complete the scanning.
Collect payments and log in the EMR.
Continue to process the patients in the waiting area moving patients back to waiting area after obtaining vital signs and initial history.
Provide waiting patients/potential patients guidance on registration, wait time, services that may be rendered, and payment methods.
Answer phones, responds to questions, and return calls as necessary.
Participate in off site events as needed.
Participate in monthly screening events. Prepare supplies for event, registering patients, etc.
Put together weekly order for supplies for provider's approval.
Prepare packages and mail for shipping.
Travel to designated clinics within a specified geographic area.
Must be able to perform the essential functions of this position with or without reasonable accommodation.
