Posted in Nonprofit - Social Services 16 days ago.
Type: Full-Time
Location: Fayetteville, North Carolina
Job Title: Co-Team Lead
Group: Programs
Department: Supportive Services for Veteran Families (SSVF)
Region: NC
Location: NC region
Classification: Non-Exempt
Status: Full Time
Reports to: Team Lead or Assistant Director
Supervises: N/A
Travel Requirement: Telework Capacity and travel in the Carolinas region as needed.
Volunteers of America Chesapeake & Carolinas empowers self-reliance and inspires hope. As a church without walls, we do this through personalized housing, ministry, health, and human services that benefit vulnerable individuals, their families and the community. Founded in 1896 in Baltimore, MD by social reformers, Ballington and Maud Booth, we were one of the first of over 30 affiliates of Volunteers of America one of the nations largest and most comprehensive human services organizations.
Our founders envisioned a movement dedicated to reaching and uplifting the American people. On behalf of the organization, the Booths pledged to go wherever we are needed, and do whatever comes to hand. Their declaration continues to guide Volunteers of America's impact on Helping Americas most vulnerable.
Through a dedicated and committed team of more than 850 employees and thousands of volunteers, we provide critical care, support services and hope to thousands of people each year throughout Virginia, Maryland, the District of Columbia and the Carolinas. We firmly believe our employees drive the success of the organization. Through our diversity, equity and inclusion efforts, we endeavor to attract, engage and retain qualified, diverse, compassionate individuals to join our journey and experience a work environment that offers challenging, stimulating and financially rewarding opportunities.
JOB SUMMARY
Effectively provides day-to-day management for SSVF staff. Has relevant experience in homelessness prevention, rapid re-housing and transitional supportive services. Provide key linkages for clients beginning at their intake and assessment following through to their attainment or maintenance of permanent housing in their home community. The position will promote accessibility, outreach to targeted populations, and provide case management, advocacy and wraparound supports and services with the VA and in the community.
RESPONSIBILITIES:
participants and develop a comprehensive Family Services Plan
professionals to revise service plans and to develop placement, stabilization and follow-up plans
requirements
Management Team meetings and trainings, and contribute to team-based collaborative planning
ADDITIONAL DUTIES
EFFECT ON END RESULT:
A bachelors degree in counseling psychology, rehabilitative counseling, or related human service field is preferred (or comparable experience).
Experience working with homeless individuals and families including veterans is a plus
Veteran or member of a veteran family is a plus.
OTHER:
This position requires driving your personal vehicle for company business. Must be privileged to drive according to the criteria set forth by Agency MVR guidelines.
Valid drivers license in jurisdiction of residence
Vehicle liability coverage if driving personal vehicle (on occasion, may be required to transport clients in personal vehicle)
May be required to drive a van
Acceptable Criminal background check, OIG Exclusion check
Negative Drug Screening
CPR/First Aid Certification must be acquired and maintained once employed
Co-Team Leader Skills and Qualification: The Co-Team Lead is a management professional who lead employees by example, adhering to all company policies and assisting the Team Lead at all times.
Leadership skills Co-Team Lead will supervise, encourage, and direct other staff members, which requires strong leadership abilities.
Customer service Co-Team Lead will address customer complaints and greet customers, which requires good customer service and interpersonal skills
Problem-solving skills Co-Team Lead will manage staff problems and daily operations problems, which requires them to have excellent problem-solving skills
Communication skills Co-Team Lead will need strong verbal communication skills to act as a liaison between staff and upper management by answering questions, providing guidance, and making suggestions regarding program and operations
Multitasking skills Co-Team Lead will manage multiple staff members and Case Management tasks simultaneously, which takes good multitasking abilities
Computer comprehension Co-Team Lead will need basic computer skills to work with various sales and management software programs, including HMIS and spreadsheets
PHYSICAL REQUIREMENTS:
The physical requirements described below are representative of those that must be met by an employee to successfully perform the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.
The ability to safely operate a motor vehicle to transport oneself, consumers, and program supplies as necessary.
The physical ability to travel to assigned locations, stand, stoop, bend, reach, pull, push, lift, grasp, climb, talk, see, hear and perform basic and light home maintenance activities, and operate office equipment.
Operating office equipment requiring continuous or repetitive hand/arm movements.
The ability to remain in a sitting position for extended periods of time
OTHER DUTIES:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
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