AVI-SPL is a digital enablement solutions provider who transforms how people and technology connect to elevateexperiences,create new value, and enableorganizations to thrive and grow. We are the largest provider of collaboration technology solutions, which include our award-winning managed services.
Our highly certified industry experts and innovation leaders share a vision to help people work smarter and live better. We believe that success starts with a sound team and that an inclusive and diverse workplace moves us all forward.
WHAT YOU'LL DO
The Onsite Maintenance Engineer level III will work in partnership with the customer, management team, global helpdesk, and SIG teams to provide on premises support for AVI-SPL customers at customer site(s) with the end goals of delivering a world-class Customer Service experience.
Day-To-Day Responsibilities:
Setup/breakdown of conference spaces to meet the customers event needs
Perform preventative maintenance task to help maintain customer spaces including, but not limited to: testing/repairing cables, testing/repairing various hardware components
Field installation of control programs (AMX / Crestron/Firmware) - upload and download capability
Deliver field service support of control programs (AMX / Crestron/etc.) - minor edits (could be with the aid of a programmer), compile, upload and download capability
Perform support tasks in a timely and quality conscious manner including but not limited to: meeting support, general break-fix maintenance, video/audio recording support
Provide field service support of networked devices
Collaborate with internal/external teams in a professional manner that reflects the values of AVI-SPL
Understand and adhere to local safety standards for all site duties
Provide job site documentation and end user training and as needed
Setup and troubleshoot various audio/video/presentation systems
Travel to various job sites as required
Must be flexible to work after hours and weekends when required
WHAT WE'RE LOOKING FOR
Must-Haves:
Effectively communicate with employees, customers and colleagues
Ability to use hand and power tools in a safe and efficient manner and to solder & crimp connectors
Ability to manage small to medium projects
Ability to work and think independently and ensuring to meet deadlines
Avanced computer knowledge
Knowledge of signal flow for audio, video and control
Valid Driver's License and a Motor Vehicle Record that meets AVI-SPL driving standard
Minimum of a High School Diploma or equivalent
Ability to regularly climb and work from ladders up to heights of 35 feet; lifting equipment, tools and materials.
Perform maintenance tasks to help maintain customer spaces including but not limited to, testing/repairing cables and testing/repairing various hardware components:
Field service support of networked devices (Routers, IP Protocols, etc.) Ability to upload and download control programs Ability to perform minor edits to control programs
All technicians will carry, at a minimum, the following qualifications:
Minimum of 5 - 7 years of audiovisual integration experience
Candidate will have additional Manufacturer trainings/certification:
Crestron Programming experience
Professional Installation experience
Extron AV Associate
Extron Authorized Programmer
InfoComm Quick Start to the AV Industry
InfoComm CTS/CTS-I/CTS-D Certification
Network Certification (Cisco CCNA/Netgear/AVB)
DSP Certification (BiAmp/QSC/Extron)
UCC Training
Nice-To-Haves:
The following training certifications:
OSHA 10 or 30-Hour Construction Safety Course
WHY YOU'LL LIKE WORKING HERE
Medical benefits, including vision and dental
Paid holidays, sick days, and personal days
Enjoyable and dynamic company culture
Training and professional development opportunities
MORE ABOUT US
AVI-SPL is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or membership in any other group protected by federal, state, or local law. AVI-SPL is an AA/Disabled/Veteran Protected Employer VEVRAA Federal Contractor.
AVI-SPL reserves the right to alter work hours and work location as necessary. Work hours may vary based on client requirements and may include travel to various locations in support of the account.
