Posted in Other about 2 hours ago.
Location: San Jose, California
The Company
PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.
We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.
We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.
Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do - and they push us to ensure we take care of ourselves, each other, and our communities.
Job Description Summary:
PayPal's Enterprise and Merchant Platform Business Unit serves enterprises, marketplaces and platforms that operate at scale. It includes a named list of companies as well as companies over certain sizes defined by geography. From Uber to Ticketmaster to Paymentus, this segment partners with leading global brands who are at the hub of commerce (e.g., 68% of commerce in the US, UK, and Germany). Through these merchants millions of consumers enter the PayPal ecosystem, significant data assets are generated, and innovation in the payments ecosystem occurs.
The Senior Director of Business Operations reports directly to the SVP and General Manager of the Large Enterprise & Merchant Platform Group and leads a diverse set of priorities to ensure effective business management. These priorities include:
• Support the Business Unit leader in operating the Large Enterprise segment. This would include creating clear cross functional goals and driving accountability across cross functional teams through efficient & effective operating mechanisms and reporting.
• Cross-functional collaboration across Large Enterprise & Merchant Platform Group inclusive of both business leads and functional partners, and coordination of investment planning & prioritization for the business in partnership with Finance, including alignment on submission for monthly forecasting cycles.
• Own and drive critical cross-functional programs for the LE business unit and drive process governance in product and commercial areas to drive business outcomes.
• Management and prioritization of resource allocation process, working with business leaders and CFO to identify and accurately track material opportunities and risks and coordination of budgeting processes.
• Leading key horizontal efforts that support business performance, in partnership with relevant stakeholders, including employee engagement and communications, workforce planning, and organization design initiatives.
• Providing operational support to the SVP and General Manager by owning all business unit review storyboards and decks, streamlined reporting, business routines logistics & agenda management, and various ad-hoc projects.
• Nurturing a culture that reflects our leadership principles and champions diversity, equity, inclusion & belonging through actions and outcomes.
Job Description:
Qualifications:
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