Nicolet National Bank is an equal opportunity employer and VEVRAA Federal Contractor. M/F Disabled and Vet EEO/AA
Location: WAUSAU, WI, US Worker Category: FULL-TIME Job Class: Ret Cust Svc - hourl
At Nicolet National Bank, our culture is based on the principles of community banking, putting the needs of our customers at the forefront of our decision-making. Our Core Values drive everything we do, and we are committed to serving our customers with excellence. We believe that every job in our organization is critical to our success, and we are dedicated to creating a work environment where our employes feel valued, respected, and supported. With locations in Wisconsin, Michigan, Minnesota, and Florida we are proud to service our local communities and make a positive impact on the lives of our customers. At Nicolet National Bank, we believe that our people are our most valuable asset, and we are committed to investing in their growth and development.
This position is responsible for providing courteous, professional services to customers through greeting and assisting customers and visitors. Promotes business for the Bank by maintaining good customer relations and referring customers to appropriate staff where necessary.
As a Receptionist, you will:
Greets and assists customers and visitors with their questions and makes them comfortable while waiting for appointment.
Maintains the company telephone listing.
Orders supplies for the company which includes office, teller, printer supplies and supplies from various vendors.
Assists with endorsement stamp ordering and reporting.
Assists with the daily statement mailings.
Sorts and distributes daily mail.
Provides administrative support to the Lenders by assisting with faxing, copying, sorting and phone calls.
Uphold Nicolet's philosophy and policies by maintaining appropriate controls to ensure full compliance with applicable laws and regulations, thereby fulfilling legal responsibilities and enhancing the quality of services provided by Nicolet.
Understand and communicate the value of diversity within the workplace and to work successfully with others without regard to age, gender, race, sexual orientation, ethnicity, culture, religion, disability status, socioeconomic status or other non-job-related classification, including a commitment to Nicolet's policies on equal employment opportunities and non-discrimination with a willingness to pursue efforts of inclusion and respect toward different perspectives.
Performs all other duties as assigned.
Qualifications
High School diploma or equivalent required
Associate Degree in Administrative Support or related field preferred
1-year administrative support/receptionist experience with multi-phone lines required.
1-3 years administrative/receptionist experience in a financial institution preferred.
Proficiency with Microsoft Office applications
Ability to maintain strict confidentiality.
Ability to effectively promote Nicolet as an employer of choice.
In-depth knowledge of banking positions preferred.
Strong organizational, multi-tasking and prioritizing skills.
Self-motivated and resourceful.
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities and skills required for the position.
