The work we do matters!




Hiring Agency:

Administrative Services - Agency 65



Location:

Lincoln, NE



Hiring Rate:

$13.109



Job Posting:

JR2024-00011037 SOS Vital Records Customer Service Specialist - Public Health (Open)



Applications No Longer Accepted On (If no date is displayed, job is posted as open until closed):
11-15-2024



Job Description:

Join our dynamic team at the DHHS Vital Records Office, where you'll be the friendly voice guiding Nebraskans in their quest for certified copies of vital events dating back to 1904.


In this hands-on customer-focused environment, you'll be at the forefront of delivering exceptional service and ensuring that our community stays informed and connected.


Under varying levels of supervision, your role will encompass a range of engaging clerical and secretarial activities that support our agency's vital operations.


From expertly managing a multi-line phone system and directing inquiries to the right team members to handling mail sorting, data entry, and maintaining accurate records, your contributions will play a crucial part in keeping our office running smoothly.


Embrace this opportunity to make a meaningful impact while honing your organizational and communication skills in a vibrant work environment!



Minimum Requirements: Coursework/training or experience in public contact, customer service, and/or performing and applying office/clerical support procedures, including the use of a personal computer, associated software, phone systems, and other office equipment.



Knowledge, Skills, and Abilities:




Knowledge of the practices and procedures pertinent to office/clerical support operations; the methods of filing, record keeping, bookkeeping, and mailing; computer operations and standard software and hardware applications; answering and directing calls for a multi-line phone system.






Benefits



We offer a comprehensive package of pay, benefits, paid time off, retirement and professional development opportunities to help you get the most out of your career and life. Your paycheck is just part of your total compensation.


Check out all that the State of Nebraska has to offer! Benefit eligibility may vary by position, agency and employment status. For more information on benefits, please visit: https://statejobs.nebraska.gov/index.html#benefits



Equal Opportunity Statement



The State of Nebraska values our teammates as well as a supportive environment that strives to promote diversity, inclusion, and belonging. We recruit, hire, train, and promote in all job classifications and at all levels without regard to race, color, religion, sex. age, national origin, disability, marital status or genetics.



Current employees of the State of Nebraska should NOT apply on this external career. Instead go to Workday and access the Jobs Hub - Internal Apply app from your home landing page.