IT Infrastructure Analyst II (Middleton) at ThyssenKrupp Elevator Corporation

Posted in General Business 22 days ago.

Type: Full-Time
Location: Middleton, Tennessee





Job Description:

The first 3 letters in workplace safety are Y-O-U!

TK Elevator is currently seeking an experienced IT Infrastructure Analyst II located in Middleton, TN.

Responsible for supporting and troubleshooting day-to-day technology issues within our manufacturing facility. The ideal candidate needs excellent problem-solving, communication and interpersonal skills, along with patience, a customer-friendly attitude and the ability to work independently as well as in a team environment.

ESSENTIAL JOB FUNCTIONS:


  • Responsible for troubleshooting and resolving hardware, software, and network issues.

  • Installation of PC hardware.

  • Install, configure, and manage software.

  • Maintain hardware inventory.

  • Assist with e-waste recycling process.

  • Assist in keeping documentation current.

  • Assist with deployment of new hardware and software upgrades.

  • Work off-hours as needed for projects and to keep production going.

  • Assist with and lead IT projects


EDUCATION & EXPERIENCE:

  • Associates Degree in Computer Science or comparable Technical Training.

  • Certification as IT Technician a plus.

  • Minimum of 5 years work experience in an IT field.

  • Strong drive to give top-notch customer support.

  • Hands on experience with diverse computer systems and networks.

  • Must have ability to work both autonomously and collaboratively.

  • Possess strong attention to detail, communication skills and follow-through.

  • Ability to work effectively under pressure.

  • Proficient with current Microsoft OS's and Office products, preferred

  • Knowledge of networking and wireless, preferred

  • Programming a plus.

The first 3 letters in workplace safety are Y-O-U!

TK Elevator is currently seeking an experienced IT Infrastructure Analyst II located in Middleton, TN.

Responsible for supporting and troubleshooting day-to-day technology issues within our manufacturing facility. The ideal candidate needs excellent problem-solving, communication and interpersonal skills, along with patience, a customer-friendly attitude and the ability to work independently as well as in a team environment.

ESSENTIAL JOB FUNCTIONS:


  • Responsible for troubleshooting and resolving hardware, software, and network issues.

  • Installation of PC hardware.

  • Install, configure, and manage software.

  • Maintain hardware inventory.

  • Assist with e-waste recycling process.

  • Assist in keeping documentation current.

  • Assist with deployment of new hardware and software upgrades.

  • Work off-hours as needed for projects and to keep production going.

  • Assist with and lead IT projects

EDUCATION & EXPERIENCE:

  • Associates Degree in Computer Science or comparable Technical Training.

  • Certification as IT Technician a plus.

  • Minimum of 5 years work experience in an IT field.

  • Strong drive to give top-notch customer support.

  • Hands on experience with diverse computer systems and networks.

  • Must have ability to work both autonomously and collaboratively.

  • Possess strong attention to detail, communication skills and follow-through.

  • Ability to work effectively under pressure.

  • Proficient with current Microsoft OS's and Office products, preferred

  • Knowledge of networking and wireless, preferred

  • Programming a plus.





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