Posted in Other 16 days ago.
Type: Full-Time
Location: Wheeling, West Virginia
The Lending Assistant provides customer service and support to lending customers and prospects. This position is responsible for preparing loan summaries for presentation to the Loan Committee/s; performs loan administration duties and helps prepare loan documentation; and may assist credit analysts with financial spreadsheets functions.
RESPONSIBILITIES:
• Perform a wide variety of administrative tasks to include gathering data, assembling and maintaining credit files, requesting title reports/lien searches/flood certificates, etc., and records CC filings and terminations;
• Prepare loan documentation using Laser Pro and, if as needed may coordinate with outside counsel in loan documentation preparation;
• Assist with loan disbursements
• Handle routine request for customer service including advances on lines of credit, pay-outs, account transfers, and resolves customer issues as needed
• Will be responsible for entering and maintaining client data into the CLX and Sales Management system
• Ensure that loan documentation and files are processed and properly maintained
• Monitor loan exceptions and resolve by contacting customers, title companies, attorneys etc.
• Clear loan exceptions and financial reporting as needed
• Pull financial reports for customers and ensures timely distribution as needed.
• Generate officer reports, overdraft, clear past dues, balance G/L accounts monitor collateral, orders supplies, verifies and initiates wires and checks ( per authorized limit).
• Based on the location within a market, may be required to promote/discuss consumer lending products with customers within compliance of the Safe Act guidelines and United procedures.
• Based on the location within a market, may be responsible for maintaining an active NMLS license by completing all training and annual renewal requirements as required
• High School Diploma required
• Bachelor's degree or equivalent related professional work experience;
• At least two (2) years of previous experience working in Banking industry
• Proficiency in Microsoft Office Products
• Ability to successfully complete CLX and Sales Management system training within 90 days of hire or transferring into position require
• Strong verbal and written communication skills
• Ability to demonstrate strong customer service, multi-tasking and flexibility skills.
• Ability to work in a fast-paced environment.
• Ability to possess a NMLS license or obtain NMLS license within a reasonable timeframe if position requires
• Ability to complete ongoing NMLS training and ensure SAFE Act compliance as required
KEY COMPETENCIES:
• Customer Service
• Interpersonal Skills
• Dependability
• Task Management
Essential Functions:
• Sitting for extended periods of time.
• Sufficient dexterity of hands and fingers to efficiently operate a computer keyboard, mouse, and other computer components.
• Ability to converse and exchange information with all levels of staff within organization.
• Ability to visually view, observe, perceive, identify, and translate data
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