Function as a professional in direct contact with marketable and emerging technologies, customer service, and administrative work involved in being a successful technician in the IT industry.
Roles and Responsibilities/ Essential Functions:
Work as a member of the HBS engineering team that provides consultative and proactive project management support to HBS's account base.
Obtain knowledge on a variety of technologies and platforms as directed by your leader and customer demand.
Provide sales consultants and fellow Engineers with network installation assistance, review, validation, and optimization of systems and protocols.
Contribute to, when possible, product selection and research, configuration standards and best practices and educate our sales teams on these products and services so that they can sell them.
Cross-Education/Mentoring of other Heartland Interns, Technicians, and related personnel.
Requirements:
Competencies:
Accountability - Ability to accept responsibility and account for his\her actions
Adaptability - Ability to fit into a changing environment
Conceptual Thinking – Ability to think in terms of abstract ideas.
Assertiveness – Ability to act in a self-confident manner to facilitate completion of a work assignment or to defend a position or idea.
Problem Solving – Ability to find a solution for or to deal proactively with work-related problems.
Communication – Ability to communicate effectively with others both verbally and in writing.
Technical Aptitude - Ability to relate to topics which require and understanding or specialized knowledge
Preferred Experience:
At least 3 months of industry experience.
Required Skills, Education and/ or Certifications:
Be enrolled in a university majoring in an IT related field.
Minimum 3.5 GPA
Preferred Skills, Education and/ or Certifications:
CCENT or CCNA
MCSA
Equal Opportunity Employer - Including Disabled and Veterans
