Posted in General Business about 2 hours ago.
Type: Full-Time
Location: Lafayette, Colorado
At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You'll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.
A Day in the Life
As the Director of US Field Service, you'll lead a team of Field Service Managers and provide both strategic and tactical guidance to our Field Service Engineers, who deliver on-site technical support for product installation and maintenance. You'll champion a culture of inclusion and diversity, while prioritizing the needs of our customers and their patients. This dynamic role demands excellent time management, the ability to set clear team expectations, effective delegation, and juggling multiple priorities daily. Join our best in class service organization, where you'll be encouraged to enhance and innovate our service delivery.
Responsibilities may include the following and other duties may be assigned.
PEOPLE MANAGEMENT FUNCTIONAL CAREER STREAM: Management and supervisory professionals with one or more employees who are focused on tactical, operational and some strategic activities within a specified area. Levels within the management career stream typically have six or more direct reports. The majority of time is spent overseeing their area of responsibility, managing performance, developing talent, engagement and inclusion, communicating business and operational developments, planning, prioritizing and / or directing the responsibilities of direct reports. Goal achievement is typically accomplished through performance of direct and / or indirect reports. A key responsibility of roles in this career stream is managing people. which includes: accountability for mentoring, developing and coaching staff on meeting/exceeding performance expectations and defined objectives, providing leadership to staff ensuring the prioritization of strategic and department level initiatives to include defining performance goals and targets, conducting performance reviews, and staff 1:1s to guide performance management and employee development efforts and manage toward departmental goals.
DIFFERENTIATING FACTORS
Autonomy: Manages department (s) or small unit that includes multiple teams led by managers and / or supervisors.
Provides motivational leadership for the area managed.
Provides thought and technical leadership .
Performs work without appreciable direction.
Organizational Impact: Leads the development of the strategy for own department or business area, ensuring links to the company's aims and objectives.
Management authority to make large business decisions and some strategic decisions .
Decisions impact the financial performance, employees, or public image of the operational unit and/or company.
Typically has budget or P&L accountability for a department, broad functional area or geography.
Innovation and Complexity: Drives innovation across the business area, encouraging best practice and knowledge sharing.
Significantly improves, changes or adapts own department or business area's processes, systems, products or services.
Problems and issues faced are complex, difficult and undefined, and require detailed information gathering, analysis and investigation to understand the problem.
Communication and Influence: Develops long term strategic relationships and alliances with key internal and external stakeholders.
Communicates and conducts briefings with senior or executive leadership regarding ongoing operations and strategic initiatives .
Influences across functions and businesses to negotiate and gain cooperation on operational issues and internal divergent objectives.
Leadership and Talent Management: Directs and leads a department, broad functional area or geography, including one or more teams led by managers and / or supervisors .
Determines supervisory relationships, and creates workforce and staffing plans to accomplish business results .
Authorizes hiring, firing, promotion and reward within own area.
Required Knowledge and Experience: Requires broad management and leadership knowledge to lead multiple job areas, and detailed functional and operational expertise.
Typically has mastery level knowledge and skills within a specific technical or professional discipline with broad understanding of other areas within the job function.
Bachelor's degree with a minimum of 10 years of relevant experience with 7+ years of managerial experience, or Advanced degree with a minimum of 8 years of relevant experience with 7+ years of managerial experience.
Physical Job Requirements
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.
Benefits & Compensation
Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
Salary ranges for U.S (excl. PR) locations (USD):$147,200 - $220,800
Medtronic benefits and compensation plans
About Medtronic
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission - to alleviate pain, restore health, and extend life - unites a global team of 90,000+ passionate people.
We are engineers at heart- putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
Learn more about our business, mission, and our commitment to diversity here .
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.
At Medtronic, most positions are posted on our career site for 3-7 days.