Job Description:

Location: Rolling Meadows, IL

Salary: Negotiable

Description: Our client is currently seeking a Creative Project Manager - II
[Additional Description]



Title- Creative Project Manager - II
Location- Rolling Meadows, IL (Hybrid)



Duration- Long-term contract




JOB DESCRIPTION:


Hybrid, but open to fully remote for the right candidate. Targeted Years of Experience: 5 years


JOB DUTIES:


This role will be supporting the Customer Advocacy team which is responsible for recruiting and vetting of happy customers into the program and the production and promotion of customer success stories. The project manager will help us activate stories internally and evangelize externally ensuring adherence to timelines, budget, and high-quality creative standards. The role requires building trust and consensus with our partners across Marketing, Sales, Legal, and Product and with our customers and ensuring timely delivery of multiple creative assets. A day at work includes: - 60% on project management: Setting up projects, facilitating meetings, managing tasks and timelines in partnership - with our agencies, routing files for approvals, communicating on project status - 20% on operations and analytics: Refining processes, content audits, Google site refreshes, and building reports - 10% program management: Connecting our business and marketing priorities with program strategy building business cases and creative briefs. - 10% on administrative tasks: Team meetings, required training, learning and development


MUST HAVE SKILLS (Most Important):


1. Experience working in Customer Advocacy, Customer Reference or similar Customer programs (3-5 yrs)

2. Creative production experience (5 yrs)

3. A solid understanding of marketing communication fundamentals (channels, audience, content types, messaging) with a digital-first mindset

4. Excellent communication and relationship-building skills with the ability

5. Ability to manage multiple projects and stakeholders in a large, matrixed organization

6. Proficiency in complex project management tools (Workfront) and Google Suite


DESIRED SKILLS:


1. Experience managing the creative development of customer success stories/case studies

2. Experience building creative briefs

3. Experience in an external or in-house agency working with creative groups

4. Professional writing or design experience

Contact: rsingh08@judge.com


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