Job Description:

The Front Desk Associate serves as the primary point of contact for students, faculty, and staff in the front office of the Price College of Business Undergraduate Advising office. This role is responsible for managing a variety of administrative tasks, including greeting students and guests, directing them to the correct person or office, answering phone calls, and receiving and tracking written requests. The associate will also maintain office supplies by tracking inventory and placing orders. This position plays a key role in supporting the smooth operation of the office and providing excellent service to all visitors.

Essential Duties:

• Maintains office files that may be of a confidential nature


• Schedules various appointments for the office personnel and ensures administrative details are completed


• Receives incoming calls for office personnel and refers to appropriate person


• Records messages or responds to caller with routine information


• Serves as a contact person for other employees or the outside public


• Makes copies and assembles materials


• May run errands for the department


• Performs related duties as assigned to successfully fulfill the function of the position

Required Education: High School diploma or GED, AND: 

• 12 months office, clerical or administrative support experience.

Skills:

• Working knowledge of office procedures


• General office and customer service skills


• Working knowledge of Microsoft Office Suite (Outlook, Excel, and Word)


• Excellent interpersonal skills


• Ability to work independently and as a team player


• Ability to complete tasks in an efficient and timely manner


• Must be detail oriented for accuracy of data and information


• Ability to multitask, be organized, and self-motivated


• Ability to work in stressful situations


• Ability to communicate verbally and in writing

Advertised Physical Requirements:

• Sit for prolonged periods.  


• Communicate effectively and listens.  


• Engage in repetitive motion.  


• Use of computer and telephone.  


• Stand, stoop, bend, and reach.


• Standard office environment.

Departmental Preferences:

• Knowledge of University systems


• Knowledge of University campus and departments

Special Instructions: If you are selected as a final candidate for this position, you will be subject to The University of Oklahoma Norman Campus Tuberculosis Testing policy.  To view the policy, visit https://hr.ou.edu/Policies-Handbooks/TB-Testing.

Why You Belong at the University of Oklahoma: The University of Oklahoma fosters an inclusive culture of respect and civility, belonging, and access, which are essential to our collective pursuit of excellence and our determination to change lives. The unique talents, perspectives, and experiences of our community enrich the learning, and working environment at OU, inspiring us to harness our innovation, creativity, and collaboration for the advancement of people everywhere.

Equal Employment Opportunity Statement: The University of Oklahoma, in compliance with all applicable federal and state laws and regulations, does not discriminate based on race, color, national origin, sex, sexual orientation, genetic information, gender identity, gender expression, age, religion, disability, political beliefs, or status as a veteran in any of its policies, practices, or procedures. This includes, but is not limited to, admissions, employment, financial aid, housing, services in educational programs or activities, and health care services that the University operates or provides.

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