The Business Systems Analyst II supporting the RiverSource Insurance business will be responsible for coding/development, analysis and testing work associated with but not limited to client correspondence generated from a variety of system platforms. Supporting document analysis, design, test case creation, unit, user acceptance testing along with impact assessments from project or enhancement initiatives to identify and implement changes to documents. Partnering directly with tech & business teams to identify and source data needed to produce documents. Provides support to offshore resources and testers.
Key Responsibilities
Handles and solves a variety of less and more complex problems for the business requirements and technology. Supports projects in identifying routine business requirements, project and process specifications within identified team.
Provide input and guide the RiverSource business on the determining the best solutions and system requirements for their specific needs. Ability to provide accurate, timely & responsive services to the business unit.
Create and manage large or small testing efforts partnering with both business and tech partners.
Support development work associated with client correspondence generated from a variety of document platforms.
Support document analysis and impact assessments from projects or enhancement initiatives to identify and implement changes to documents.
Create design specifications as well as trouble-shoot and resolve routine and less-complex problems for the business unit as it relates to business requirements and technology.
Manage multiple relationships across the organization, and at times with external parties and clients. Be the main point of contact to answer questions within business analyst area of expertise. Act as liaison among business leaders, staff, and utility functions to gather information and share best practices, and to ensure initiatives are executed appropriately.
Provide and review reports of quantitative and qualitative data produced both internally and externally to the company. Ensure accuracy and appropriate report design. Be responsible for resolution to reporting issues as they arise. Reports may be of a routine nature or may be requested or run on an ad-hoc basis as part of a larger project or special business concern.
Present results of analysis and/or recommendations to business managers, utility partners, and at times external parties. Communicate action plans and priorities to appropriate partners.
Required Qualifications
Bachelor's degree or equivalent
3 - 5 years relevant experience (including coding experience Visual Basic Coding experience or similar)
Ability to multi-task and work on complex projects, participate in user and system requirements to assess impacts to client correspondence and develop user and system requirements
Solid analytical, quantitative and problem-solving skills Ability to understand technology as it relates to the business
Ability to understand technology as it relates to the business
Experience in providing accurate, timely & responsive services on complex problems
Ability to establish and maintain strong relationships within the department and across business functions
Self-motivated and highly organized with an ability to work independently and as part of a team Ability to communicate technology related information and clearly detail implementation processes.
Ability to establish and maintain strong relationships within the department and across business functions
Experience interacting effectively with business partners and key stakeholders with ability to escalate issues when necessary, Working knowledge of MS Office, MS Access and SharePoint, Mainframe.
Preferred Qualifications
2 - 3 years testing experience and knowledge of Ameriprise systems and linkages
Strong annuity and/or insurance product and system knowledge
About Our Company We're a diversified financial services leader with more than $1 trillion in assets under management and administration as of 2022. Our team of 20,000 people in more than 20 countries, advise and manage assets and income of more than 2 million individual, small business and institutional clients. We are a longstanding leader in financial planning and advice, a global asset manager and an insurer. Our unwavering focus on our clients and strong financial foundation connects each of our unique businesses - Ameriprise Financial, Columbia Threadneedle Investments and RiverSource Insurance and Annuities. Here, we foster meaningful careers, invest in the future, and make a difference for clients, institutions and communities around the world.
Ameriprise Financial is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, national origin, genetic information, age, sexual orientation, citizenship, gender identity, disability, veteran status, marital status, family status or any other basis prohibited by law.
