As a Process Specialist, you will play a crucial role in analyzing, designing, and optimizing organizational processes to enhance efficiency, productivity, and overall performance. You will collaborate closely with cross-functional teams to identify areas for improvement, develop innovative solutions, and implement best practices. Your responsibilities will include conducting process assessments, mapping workflows, identifying bottlenecks, and recommending process enhancements. Additionally, you will be responsible for monitoring the effectiveness of implemented changes and providing ongoing support to ensure continuous improvement. The ideal Process Specialist is an analytical and meticulous analytical person with strong technical skills in process mapping and improvement methodologies like Lean or Six Sigma. They possess excellent communication and interpersonal abilities, enabling effective collaboration with cross-functional teams. They are organized, purposeful, and adaptable, capable of managing multiple projects simultaneously while driving measurable improvements in efficiency and productivity. Continuous learning and professional development are key priorities for them.
Key Responsibilities
Coordinate with internal management to analyze current processes to identify inefficiencies and areas for improvement.
Design and map new processes, ensuring alignment with organizational goals and objectives.
Collaborate with stakeholders to gather requirements and develop process improvement strategies.
Implement process changes and monitor their effectiveness, adjusting as needed.
Develop and maintain process documentation, including flowcharts, SOPs, and guidelines.
Provide training and support to employees on new processes and best practices.
Conduct regular audits and assessments to ensure compliance with established processes and KPI’s.
Utilize data analytics to measure process performance and identify trends.
Lead and participate in cross-functional projects aimed at enhancing process efficiency.
Perform and support inspections and testing.
Stay updated with industry trends and advancements in process management methodologies.
Job Qualifications
Minimum Qualifications
High School Diploma
4+ years of related experience
Experience with ISO 9001
Proficiency with Microsoft Office Suite
Proven experience in process analysis, design, and optimization
Ability to develop process flows and work instructions.
Ability to author reports, business correspondence and instructions.
Ability to present information to managers, clients, suppliers, peers, and employees.
Strong analytical and critical thinking skills
Excellent communication and people skills
Ability to collaborate with diverse teams.
Strong project management skills and mindfulness
Desired Qualifications
Bachelor’s degree in business administration, Management, Engineering, or a related field.
Knowledge of Lean, Six Sigma, or other process improvement methodologies.
About Group O
Grow With Group O
At Group O, it’s our employees who we value most. That’s why we provide a supportive environment where employees are given every opportunity to excel. Group O offers a wide variety of careers with room for professional growth and advancement, and we are always looking for motivated individuals to join our team. At Group O, our employees’ health and well-being is equally as important as the work they perform. We back up that philosophy by providing a competitive benefits package that supports now and for their future. In 1974, Bob Ontiveros saw an opportunity to live the American dream and build a company for himself and his family. 50 years later, the packaging company he originally founded out of the back of his station wagon - Group O is ranked by the United States Hispanic Chamber of Commerce as one of the top five Latino-owned businesses in the country. Group O has gained prestige for helping Fortune 500 companies like Samsung, Michelin, Caterpillar, and PepsiCo turn their most complex business challenges into centers of profitability and efficiency. Headquartered in Milan, IL, Group O employs over 1,200 employees.
Group O is committed to providing equal employment opportunities to all employees and applicants for employment. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, and sexual orientation. If you require accommodations to participate in the job application process, please contact recruiting@groupo.com, we will work with you to meet your needs. Information provided by applicants will be treated with the utmost confidentiality. We respect your privacy and will handle your application data in accordance with our privacy policy.
