Overview: ACS Professional Staffing is looking for an employee to work on-site with our client. This Business Analyst position will support business stakeholders by gathering and analyzing information to clarify operations, identify process inefficiencies, and define improvement solutions. The role includes leading working sessions to document current and future state processes, conducting data analysis, and recommending organizational changes. The Business Analyst will also assist with the development of management reports, performance metrics, and business documentation, while supporting process improvements and organizational alignment initiatives. This full-time position is located in Vancouver, WA.
Pay Rate: $42.20 - $60.29
Benefits:
Paid holidays: 11
PTO: Starting at 10 days
Sick Leave: Up to 56 hours per year (prorated based on start date)
EAP: Employee Assistance Program
Benefit Options Available: Medical, Dental, Vision, FSA, DCA, LPFSA, HSA, Group Life/AD&D, Voluntary Life/AD&D, Voluntary Short-Term Disability, Voluntary Long-Term Disability, Voluntary Critical Illness, Voluntary Accident, 401k (immediately eligible for employee and employer contributions - employer match up to 4%)
Other benefits include the following: Calm App, Access Perks
Responsibilities:
Support business stakeholders by gathering and analyzing information using standard tools and approaches to:
Clarify business operations, functions, problems.
Document/map the current and future state.
Identify solution alternatives, evaluate the alternatives, and define procedures.
Serve as the main project point-of-contact (POC) on process improvement and data analysis initiatives.
Plan, facilitate, and conduct working sessions to analyze and document/map current state processes and value streams, and future state processes and value streams.
Identify gaps and suggest improvements and solutions to internal process and activity inefficiencies.
Support the structure for, facilitate the planning of, and assist with the development, draft, recommendation, and implementation of management approved initiatives, studies, analyses, and projects supporting business and process analysis and continuous improvement efforts.
Prepare and present materials on findings related to evaluations, assessments and analyses of processes, procedures, and data management.
Facilitate success on Transmission projects and project initiatives by assisting managers and PMs in developing and implementing management-approved change plans and materials in the areas of management of change, including sponsorship, training, communication, guidance, resistance management, and organizational adoption/acceptance.
Plan, facilitate, and conduct working sessions to draft business documentation for review and approval by management. Documentation to include processes, policies, procedures, standards, training materials, presentations, etc.
Provide SharePoint administration and maintenance for various SharePoint sites including development and population of sites, lists, libraries, and pages; as well as assisting with site administration, such as granting/revoking permissions, troubleshooting for org staff, liaise with IT, etc.
Create and maintain performance metrics on the quality of key business information.
Develop management reporting tools, such as dashboards, PowerPoint presentations, and spreadsheets that document and communicate the progress of project and program related activities to verify timely completion.
Perform organizational maturity analysis, assess gaps, and draft maturity roadmaps based on management goals and objectives.
Provide analysis and support in the development, draft, and recommendation of tools for organizational alignment, strategic content, alignment of capabilities and work requirements, and a roadmap for success.
Collaborate and communicate with a wide variety of internal technical and business experts, including assigned Project Managers (PMs) in both individual and group settings to facilitate requirements gathering; facilitate process adjustments or improvements; and/or, to provide analytics, analytical conclusions, and to make next step recommendations.
Assist with the analysis of organizational structure, functions, and processes, recommending changes to management to help the organization to more effectively allocate resources, utilize personnel, streamline processes, systems, controls, and operational methods, and increase organizational efficiency.
Recommend methods for enhancing the efficiency and effectiveness of projects, programs, and procedures through process modification and application of evolving technology.
Develop /draft documentation to 1) analyze and validate repeatability of processes; 2) facilitate training on new analytical tools; and 3) support business continuity and knowledge transfer.
Use software (PowerPoint, SharePoint, Visio, Excel, Power Pivot, Word) to create process maps, workflow diagrams, organizational charts, and SIPOC grids to document new or reengineered business processes that support the overall objectives of the Business Process Improvement effort; create Cause maps to document Root Cause Analysis findings.
Mark documents and maintain filing system(s), files, emails, and records in accordance with compliance requirements. Share and disperse documents only to appropriate personnel (those with a Lawful Government Purpose (LGP) to know). Mark and maintain all official records in accordance with the Information Security (INFOSEC) and Information Governance & Lifecycle Management (IGLM) standards and procedures. Validate official records are accurately maintained for auditing purposes.
Requirements:
An associate or bachelor's degree in business administration, accounting, business management, computer science, engineering studies (or closely related field) is preferred.
8 years of experience is required with an applicable bachelor's degree.
10 years of experience is required with an applicable associate degree.
12 years of experience is required without a degree or applicable degree.
Experience should be consistent with the specific requirements of business and operations analysis and progressively more technical in nature.
5 years of experience applying process improvement and optimization efforts across multiple business units.
Demonstrated analytical, modeling, and process management expertise sufficient to support the development and improvement of applicable processes.
Demonstrated experience leading business process implementation is required.
Skill in developing data analysis and associated reports and presentation materials.
Advanced knowledge and skills with MS Office Suite products such as Excel, Outlook, PowerPoint, and Word.
Proficient in communication, facilitation and negotiation with stakeholder groups.
Proven skills in process analysis, re-engineering, and optimization.
Strong technical writing skills and the ability to present information in various forms such as textual, graphical, and statistical.
Skill in modeling and verification of business process requirements and deliverables.
Energy/utility experience.
Proficiency with SharePoint to administer the group's site, creating lists, libraries, workflows, calendars, upgrades, migrations, and assist with permissions.
Experience with Microsoft Visio.
Ability to build credibility and trust among key project stakeholders.
Strong analytical and critical thinking abilities.
Demonstrated experience with project and change management approaches, tools, and phases of a project lifecycle.
Valid U.S. Driver's License is required.
Work sponsorship is not available at this time. Third-party candidates will not be considered for this position.
Because we are a federal government contractor, we have special restrictions placed on us for hiring foreign nationals into certain key positions within the company. This particular position requires U.S. citizenship.
ACS Professional Staffing will provide equal employment opportunities to all applicants without regard to the applicant's race, color, religion, sex, gender, genetic information, national origin, age, veteran status, disability status, or any other status protected by federal or state law. The company will provide reasonable accommodations to allow an applicant to participate in the hiring process if so requested.
If you have any questions about the job posting, please contact recruiting@acsprostaffing.com
If you have any questions about our Reasonable Accommodation Policy, please feel free to email hr@acsprostaffing.com
