The HR Business Systems Analyst will support the administration of HBS' HRIS and Payroll Services function. The role will collaborate with others to assess system needs, implement improvements, troubleshoot issues, and provide training and support to users. In addition, the position will be instrumental in managing medium to large-scale projects, conducting thorough analysis to ensure feasibility, scalability, and alignment with business requirements and organizational priorities, and recommending solutions that build efficiencies, eliminate manual processes, and support strategic and operational needs.
Position Description
Responsibilities Include:
Audit, troubleshoot, and resolve PeopleSoft (PS) data issues
Make data adjustments in the system, including adding, extracting, and uploading HR data
Process PeopleSoft, QlikView, and other HRIS security requests and participate in the University-Wide Yearly Access Review audits
Assist with PeopleSoft ePerformance maintenance, new PS release implementations when necessary, and staff salary increase/review processing
Process HR personnel transactions as needed
Design and produce HR surveys and present analysis using Qualtrics and Excel Work on HRIS-related projects and assist with other technical department-wide projects when needed
Participate on multiple University-wide HRIS committees
Act as a backup for the Associate Director of HRIS
Consulting with HR managers and other departments to determine HRIS needs.
Analyzing HRIS performance metrics and resolving application issues.
Documenting processes, identifying HR concerns, and compiling data analysis reports.
Performing application upgrades, as well as and providing training and technical support.
Developing and implementing new processes and systems for efficient HR management.
Optimizing HRIS processes, integrating new software, and performing diagnostic tests.
Ensuring the efficient recording and secure storage of HR metrics, including attendance and employee performance data.
Performing audits on HR processes and documents, including hiring, termination of service, and payroll administration, when required.
Conduct all standard duties of a business systems analyst including, but not limited to: gather requirements and define as-is vs to-be processes; develop scope in line with system capabilities; write test scripts and coordinate all UAT efforts; create documentation, training, and change management resources; support deployment and cutover activities
Manage projects, or collaborate with our HR PMO as needed, from start to finish that have been committed to on our roadmap
Partner closely with IT for alignment on platform and technical expertise, as well as periodic system upgrades, which include evaluating newly released HR features and developing plans for adoption if in support of operational needs
Use your expertise and understanding of the business to influence the HR Business Applications roadmap
Provide day-to-day production support for our HR Business Applications, which currently include ServiceNow HR and Simpplr
Responsible for other duties as assigned
Basic Qualifications
High School Diploma, GED, or equivalent is required.
Education beyond high school may count toward experience.
5+ years of experience in HRIS, IT, or data analytics is required.
Microsoft Office (Word, Excel, PowerPoint, and Outlook) is required.
Additional Qualifications and Skills
Overall knowledge of HR practices and experience with benefits and/or medical case management preferred, including ADA regulations and federal and state leave guidelines.
Excellent interpersonal skills and the ability to work with people in sensitive situations with empathy, objectivity, and respect.
This position requires a high degree of confidentiality.
Outstanding customer focus, organization, attention to detail, problem-solving, and dedication to due diligence.
Must be able to work in a fast-paced deadline driven environment; to work in and learn multiple systems and processes; be able to multi-task, prioritize work and adapt to shifting priorities.
Strong relationship building skills as well as the ability to build trust and credibility with different stakeholders, i.e., employees, vendors, managers.
Strong writing and facilitation skills.
The successful candidate must be able to work independently and as part of a team.
Additional Information
This is a hybrid position which we consider to be a combination of remote and onsite work at our Boston, MA based campus. HBS expects all staff to be onsite a minimum of 3 days per week and departments provide onsite coverage Monday - Friday. Specific hours and days onsite will be determined by business needs and are subject to change with appropriate advanced notice.
This is a 35 hours/week, overtime-eligible position.
We may conduct candidate interviews virtually (phone and/or via Zoom) and/or in-person for this role.
A cover letter is required to be considered for this opportunity.
Harvard Business School will not offer visa sponsorship for this opportunity.
Culture of Inclusion: The work and well-being of HBS is profoundly strengthened by the diversity of our network and our differences in background, culture, national origin, religion, sexual orientation, and life experiences. Explore more about HBS work culture here https://www.hbs.edu/employment
About Us
Founded in 1908 as part of Harvard University, Harvard Business School is located on a 40-acre campus in Boston. Its faculty of more than 250 offers full-time programs leading to the MBA and PhD degrees, as well as more than 175 Executive Education programs, and Harvard Business School Online, the School's digital learning platform. For more than a century, faculty have drawn on their research, their experience in working with organizations worldwide, and their passion for teaching, to educate leaders who make a difference in the world. The School and its curriculum attract the boldest thinkers and the most collaborative learners who will go on to shape the practice of business and entrepreneurship around the globe.
Benefits
We invite you to visit Harvard's Total Rewards website (https://hr.harvard.edu/totalrewards) to learn more about our outstanding benefits package, which may include:
Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.
Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.
Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.
Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.
Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.
Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.
Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.
Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.
Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.
LinkedIn Recruiter Tag (for internal use only)
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Department Office Location: USA - MA - Boston
Job Code: 403040 Coordinator II
Job Function: General Administration, Human Resources
Work Format: Hybrid (partially on-site, partially remote)
Sub Unit: ------------
Salary Grade: 055
Department: Human Resources
Union: 99 - Non-Union, Confidential Non-Ex
Time Status: Full-time
Pre-Employment Screening: Identity
Commitment to Equity Diversity Inclusion and Belonging: Harvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.
EOE Statement: We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.
