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Department
AUDITORIUM (BA-AUTM-IUBLA)
Department Information
Known for its presentation of a wide variety of events from the latest popular concerts and Broadway attractions to university ceremonies and conference events, IU Auditorium is a 3,200-seat proscenium venue that has been a model of campus and community programming and engagement since it opened in 1941. We are excited to bring into our Auditorium family a dynamic team member who can uphold our reputation of providing expert and professional service.
Job Summary
Our box office is the front line of our operations. We are looking for focused, well-spoken, charismatic students to join our team.
Department-Specific Responsibilities
Sells tickets in-person
Processes orders
Answers questions about events
Provides extraordinary customer service.
Qualifications
EDUCATION
Required
Currently enrolled as a student at Indiana University
WORK EXPERIENCE
Preferred
Sales or customer service experience
SKILLS
Required
Outstanding customer service and communication skills
Ability to work in a team environment
Ability to interact and communicate with a wide variety of people
Comfortable giving phone customer service
Proficient using technology
Working Conditions / Demands
This position requires the ability to remain stationary for extended periods of time during shifts and the ability to move up to 10 pounds. This role also requires the capacity to work with other student staff members.
Work Location
Bloomington, Indiana
Advertised Salary
$11.50 per hour
Work-study eligible
Work Hours
Student employees work an average of 10-20 hours per week including shifts during the day and/or evenings based on events and shows at various venues. Positions are continuous year-round.
Benefits Overview
For full-time staff employees, Indiana University offers a wide array of benefits including:
Multiple plan options for medical insurance
Dental insurance
Health Savings Account with generous IU contribution
Life insurance, LTD, and AD&D options
Base retirement plan contribution from IU, subject to vesting
Additional supplemental retirement plan options
Tuition benefit for IU classes
10 paid holidays per year
Generous Paid Time Off
Paid Parental Leave
Employee Assistance Program (EAP)
Learn more about our benefits by reviewing our online Benefits Brochure.
Job Classification
Career Level: Part Time Employee
FLSA: Nonexempt
Job Function: Part Time Employee
Job Family: Part Time Student Employee
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Posting Disclaimer
This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.
If you wish to include a cover letter, you may include it with your resume when uploading attachments.
Equal Employment Opportunity
Indiana University is an equal employment and affirmative action employer and a provider of ADA services. All qualified applicants will receive consideration for employment based on individual qualifications. Indiana University prohibits discrimination based on age, ethnicity, color, race, religion, sex, sexual orientation, gender identity or expression, genetic information, marital status, national origin, disability status or protected veteran status. Indiana University does not discriminate on the basis of sex in its educational programs and activities, including employment and admission, as required by Title IX. Questions or complaints regarding Title IX may be referred to the U.S. Department of Education Office for Civil Rights or the university Title IX Coordinator. See Indiana University's Notice of Non-Discrimination here which includes contact information.
Campus Safety and Security
The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online. You may also request a physical copy by emailing IU Public Safety at iups@iu.edu or by visiting IUPD.
