Reports directly to the Respiratory Operations Manager.
Become familiar with all DOT and FDA regulations as they pertain to oxygen.
Delivers equipment and supplies from inventory as prescribed on patient/client delivery tickets.
Assures proper segregation of clean and dirty equipment in the delivery vehicle.
Loads the equipment, oxygen systems, and related supplies into vehicle.
Determines or obtains the best daily route, then drives delivery vehicles on that route, to deliver home medical equipment, oxygen and supplies to home care patients/clients in a timely manner.
Completes route sheet accurately and returns in a timely manner.
Provides patient/client orientation, instructing on the proper use, maintenance and safety of equipment.
Works with patients/clients to solve a variety of problems, thereby acting as a company field representative.
Returns and unloads returned rental equipment, assuring proper segregation of clean and dirty equipment.
Completes delivery and pick up paperwork promptly and accurately, including route sheets, manifests and patient/client documentation, returning paperwork to the appropriate facility personnel.
Assists in cleaning and disinfecting rental equipment.
Assists in minor repair work on home medical equipment within the scope of training.
Requests additional stock for inventory as needed.
Assists in inventory count as needed.
Maintains a professional appearance and appears in proper company uniform.
Assists in tracking down paperwork, signatures, charts, etc as needed to complete orders.
Promotes teamwork among co-workers, including in assisting respiratory therapists and patient care coordinator as needed.
Takes "on-call" time on an agreed upon basis.
Performs all office maintenance tasks as required.
Demonstrates timeliness, courtesy, sincerity and patience when dealing with patients/clients.
Markets the company in a positive and professional manner at all times.
Assumes other duties within scope of training as assigned by the Respiratory Operations Manager.
Other duties as assigned.
Qualifications:
High School Diploma required.
1-3 years of EMT and/or Medical Delivery Driver experience preferred.
Excellent communication skills, both written and verbal to interact knowledgeably with customers/clients.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
EE must frequently lift and/or move up to 10 pounds.
EE must occasionally lift and/or move up to 50 pounds.
Work Environment:
This job will require the employee to go into patient homes and hospitals for the set-up and service of medical devices.
Competencies :
Problem Solving/Analysis
Time Management
Communication Proficiency
Technological Capability
Customer/Client Focus
Collaboration
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
