Division or Field Office:

Experience & Customer Service Division
Department of Position: ERIE Experience Departmentor Customer Service
Work from:
Corporate Office in Erie, PA Hourly Rate:
$18.80/hr

Please Note: We are unable to offer this position to individuals who will require current or future immigration sponsorship for employment.

At Erie Insurance, we believe in professional and personal development. With our Future Focus Internship Program, both are provided in abundance. Not only do we offer the opportunity to gain professional experience in a challenging and competitive setting, but we welcome you as part of the ERIE family. We ensure that our interns receive the best internship experience possible, which includes multiple educational, developmental, professional, social and networking opportunities. The esteem ERIE holds in its Future Focus Internship Program is evident at every level of the organization, defined even further by multiple opportunities for socializing with high level leaders, up to and including our President and CEO. Are you ready for the internship experience of a lifetime? Look no further.

2025 Future Focus Internship Program Start Dates:Monday, May 12th or Monday, May 19th, 2025

2025 Future Focus Internship Program End Date:Friday, August 8th, 2025

Position Summary

Under close supervision, performs functional duties for assigned division. Performs special projects as required.

Opportunity to join our Future Focus Internship Program as an ERIE Experience & Customer Service Intern

Erie Insurance is committed to helping you learn and grow with a challenging internship position that will offer you relevant and real-world business experience. We are currently seeking applicants who are interested in being considered for our upcoming summer internship program as potentialERIE Experience & Customer ServiceInterns!

Who should apply?

• Applications are accepted fromcollege students currently enrolled at an accredited college or university to pursue a four-year degree or to complete a master's degree program full-time
• A four-year degree student should be completing sophomore, junior, or senior year (graduating in spring 2025 thru spring 2027)
• A minimum cumulative grade point average of 3.0 is is highly preferred

About the Internship:The internship includes orientation to the company and the insurance industry through:

• A variety of challenging assignments in a stimulating work environment
• A personal mentor
• A variety of educational, social and community service events with other interns
• Social events and other networking activities with senior leaders including the CEO
• Relocation assistance may be available to those who qualify
• We have multiple talent programs and initiatives focused on attracting underrepresented students for internships and other job opportunities here at ERIE Insurance.

Duties and Responsibilities

As an ERIE Experience Intern, you will:

• Design an experience or process aligned with ERIE's model and strategy
• Collaborate with Agents, Customers & Employees to define and drive change
• Gathering feedback & insights
• Responsible for data & metrics tracking
• Engage with multi-faceted teams to research new ways of doing business
• Conducts research, gathers information, and assists in creating presentations as required
• Performs various tasks related to the achievement of division objectives

This position description in no way states or implies that these are the only duties to be performed by the incumbent. Employees are required to follow any other job-related instruction and to perform any other duties as requested by their supervisor, or as become evident.

Competencies

Values Diversity

Information Management Skills

Nimble Learning

Self-Development

Job-Specific Knowledge

Collaborates

Customer Focus

Cultivates Innovation

Instills Trust

Optimizes Work Processes

Ensures Accountability

Decision Quality

Qualifications

High school diploma, or equivalent, required. Pursuit of Bachelor's degree with completion of sophomore year in a relevant field required. Minimum 3.0 GPA preferred. Working knowledge of word processing, spreadsheet and presentation software preferred.

Physical Requirements

Lifting/Moving 0-20 lbs; Often (20-50%)

Lifting/Moving 20-50 lbs; Occasional (
Ability to move over 50 lbs using lifting aide equipment; Occasional (
Driving; Rarely

Pushing/Pulling/moving objects, equipment with wheels; Occasional (
Manual Keying/Data Entry/inputting information/computer use; Frequent (50-80%)

Climbing/accessing heights; Rarely

Nearest Major Market: Erie