Harris OnPoint is seeking talented and motivated Software Implementation Consultants to join our Professional Services team. You will have the opportunity to work in a fast-paced environment managing multiple concurrent projects. Responsibilities include overall business and clinical analysis, creation of project deliverables, software application training, and project resource coordination.
You will work closely with both clients and development team members to achieve client goals. Ability to travel is required, though actual amount will vary by project. Additional responsibilities may include client training, customer support, program documentation, product testing and demonstration. This is a full-time position with benefits, including a vacation policy, and health, dental, life and disability insurance.
Support and lead business requirements definition to drive operational efficiencies and improve the customer experience.
Develop and maintain robust and accurate end-to-end knowledge of business processes and applicable procedures.
Manage activities to produce successful results on multiple projects simultaneously.
Support key project implementation activities such as implementation planning; systems integration; training plan development and execution; procedure development; performance management modifications; business case tracking and realization; user acceptance testing planning and execution.
Work collaboratively to assess the impact of change requests for effort estimation and capacity planning purposes.
Support communication of project status to management, implementation team and project stakeholders through regular status reporting and other presentation vehicles.
Ensure our organization is equipped to respond to customer inquiries; design and implement appropriate customer positioning and track/report on operational impacts.
Assist with business development-related activities including the development of proposals, statements of work, and delivery of presentations.
Prepare, organize, and deliver End User Training
Work with IT project teams and business units to help gather business requirements to aid in the design and development of software applications.
Understand the business objectives and processes of current systems. Perform analysis and evaluation of options, alternatives, and system capabilities. Where appropriate, recommend enhancements through the application of technologies, systems and process changes to solve problems or enhance business processes.
Understand and meet Business Unit goals with regard to implementation, revenue, and performance metrics.
Qualifications
Bachelor’s degree in Business or Technology related field from an accredited institution
Clinical degree in any field, nursing would be highly preferred
Experience in business/clinical analysis including translating user needs into functional or technical requirements preferred
Proficient with Word, Excel, and PowerPoint required, Visio preferred
Excellent written and verbal communication
Understanding of systems engineering concepts
Ability to operate independently, with minimal supervision in a fast-paced, collaborative environment
Management skills
Leadership qualities and excellent problem-solving ability
Travel up to 50%
About Us:
Harris OnPoint is a division of N. Harris Computer Systems, a Canadian company and a member of the Constellation Software Inc. group of companies. Constellation Software is a rapidly growing conglomerate of vertical market software (VMS) companies; each focused upon dominating its respective market niche.
AcuityPlus provides the information needed (through evidence-based workload measurement methodologies) to make sound staffing, budgeting, and patient care decisions, helping to improve patient care and increase nurse satisfaction, while effectively managing cost.
