Federal Applicant Rights - English

Federal Applicant Rights - Spanish

Essential Responsibilities

• Performs functions related to the collection of customer accounts in a conscientious and professional manner.

• Initiates past due inquiries, follows up on commitments, processes monthly statements and coordinates collection efforts with sales representatives; advises director on difficult or uncollectible accounts.

• Monitors overall accounts receivable balances.

• Prepares monthly aging trend analysis including explanations and current status of delinquent accounts.

• Initiates customer refunds where applicable (overpayments and returns).

• Reviews, codes and processes daily receipts, including posting and preparing daily bank deposits.

• Coordinates year-end financial statement audit in aspects related to accounts receivable.

Back-up Responsibilities

• Provides back-up support to accounts payable function as necessary.

• Provides back up support for ordering of office supplies.

• Provides limited backup to receptionist.

Supervisory Responsibility

This position is an individual contributor and has no direct supervisory responsibility.

Work Environment

This position operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. The position also operates and interacts with electronic devices that are sold by the company.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk, and stoop; use hands to finger, handle or feel; and reach with hands and arms. The employee frequently is required to lift and/or carry up to 20 pounds. For more information, please refer to the Position Analysis/Physical Activities Checklist on file in Human Resources.

Position Type and Expected Hours of Work

This is a full-time position. Days and hours of work are Monday through Friday, 8:30 a.m. to 5 p.m. Occasional evening and weekend work may be required as job duties demand.

Travel

This position requires no measurable travel.

Required Education and Experience

• High school diploma or equivalent required; post-secondary accounting or business courses strongly preferred.

• 3+ years’ experience in an accounting and/or accounts receivable role required. Strong preference for those with a background in a medical or healthcare setting as well as business-to-business collections experience.

Position Requirements

• Excellent verbal and written communications skills required with particular ability to discuss business accounts telephonically.

• Must have demonstrated high quality organizational and documentation skills.

• Demonstrated computer skills and accounting systems proficiency required; CRM, ERP and Microsoft Office proficiency required.

• Strong preference for individuals who can work within small, diverse teams to accomplish projects.

• Must be detail-oriented and produce timely work in a high-volume environment.

Competencies

• Problem Solving/Analysis.

• Results Driven.

• Detail Orientation.

• Customer Focus.

• Technical Capacity.

• Communication Proficiency.

Additional Eligibility Qualifications

None required for this position.

Work Authorization/Security Clearance

Employees must be legally authorized to work in the United States. Employees must not be specifically barred from working with Federal contracts, government entities or otherwise listed on excluded parties list as maintained by the Federal government.

AAP/EEO Statement

Erbe employees and applicants for employment are protected by federal laws, Presidential Executive Orders, and state and local laws designed to protect employees and job applicants from discrimination on the bases of race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service or other non-merit-based factors. These protections extend to all management practices and decisions, including recruitment and hiring practices, appraisal systems, promotions, and training and career development programs.

Other Duties

Please note this position description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

At-Will Employment

This position description does not constitute a contract or guarantee employment for any specified time. The company may exercise its employment-at-will rights at any time.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

See job description