Posted in Admin - Clerical 18 days ago.
Type: Full-Time
Location: Warrington, Pennsylvania
Who We Are
Dionis
Dionis is the leading goat milk skincare brand in the US. We focus on bath & body essentials, providing high-quality goat milk products that are safe and consistent for our customers.
Summary of Position:
Understand the customer's problem and troubleshoot it with an optimal and effective solution providing the highest level of customer service. This role is essential for ensuring accurate and timely processing of customer orders, enabling smooth logistics and fulfillment across various order types. It exists to deliver outstanding customer support by handling inquiries, resolving issues efficiently, and sharing product expertise to uphold satisfaction. Additionally, the role strengthens departmental effectiveness by maintaining detailed records, updating SOPs, and collaborating with internal teams to support seamless operations and inventory accuracy. This is an onsite position located at 1993 County Line Road, Warrington, PA. This position will be working 5 days / 7:30am to 4:30 pm.
Essential Functions:
Qualifications
Education Required: High School Diploma/GED Preferred: Associate Degree
Computer Skills Required: Advanced user of a computer using a computer, MS Excel, and MS Word.
Other qualifications:
What We Offer
Culture
Great people
Peer to Peer Recognition
Broader, hands-on work experience
Clean and Modern Equipment & Labs
Fun company events
Competitive Wages & Generous Year-end Bonus
Comprehensive Benefits
4 Medical PPO Medical Plans with Telemedicine, Rx, & Vision
2 Dental Plans
Healthcare, Dependent care, & Commuter Flexible Spending Accounts
401(k) with company match
Financial Health & Wellness w/1:1 Coaching
Basic & Supplemental Life Insurance
Accident, Hospital Indemnity, & Critical Illness
Paid Time Off
Short & Long-term Disability
9 Paid Holidays
Must have legal authorization to work in the US and will not require sponsorship.
Dionis is an equal opportunity employer. Drug-free workplace. Tobacco-free work site.
Dionis does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit and business need.
Equal access to programs, services, and employment is available to all persons. Those applicants requiring reasonable accommodation to the application process and/or interview process should notify a representative of the Human Resources Department
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