This position will function as a Comprehensive Integrative Employment (CIE) coordinator that would work with families and individuals with I/DD to provide linkages to available employment related services. The responsibilities would include educating members to make informed choices, ensuring Employment Assessments are conducted with the proper tools, assisting in applying for supporting services, community outreach.
This position is a provisionally state funded position that is potentially time limited unless further funding is secured. This position is required to reside in North Carolina within 40 miles of one of the counties within the Alliance catchment areas (Mecklenburg, Wake, Durham, Orange, Johnston, Harnett, or Cumberland). This is a hybrid position 4 days a week remote and 1 day per week within one of our Alliance offices. Additional meetings may be required with given notice.
Responsibilities & Duties
Care Coordination
Coordinate and oversee employment services and supports for Members with I/DD who are interested in pursuing competitive integrated employment who are receiving ADVP Services or the Day Components of ICF-IID In Lieu of Services which are provided in a setting licensed as an ADVP
Coordinate employment services with the goal of facilitating the Member in obtaining and maintaining employment in a competitive and integrated setting
Providing referrals and linkages to available individualized community-based supports and services and monitors the outcomes
Collaboration
Work cooperatively with the NCDHHS to implement the Department’s strategic plan for further development and implementation of enhanced CIE services and supports for Members with IDD
Work with NCDHHS to support statewide Departmental efforts to meet annual benchmarks for CIE Transitions and Employment Assessments for individuals in ADVP/ILOS settings
Participate in the MCO CIE Stakeholder Advisory Group for CIE in accordance with the schedule established by NCDHHS or its designee
Participate in other ad hoc activities that promote inclusive employment, which may include without limitation, one-on-one meetings between the NCDHHS and Alliance Health, targeted quality improvement activities, or other activities as determined by the Department
Community Outreach
Participation in internal/external community stakeholder groups
Information sharing at community collaboratives, support groups and provider groups
Documentation
Maintain medical record compliance/quality
Ensure timely documentation of Care Coordination activities as required by department policy and procedures
Document in the CM Platform System (Jiva)
Document outcomes of monitoring and review of Employment Assessments and Career Development plans
Complete referrals to link member to appropriate employment services
Tracking referrals, job placements, and barriers
Compliance
Comply with organizational and departmental Policies, Procedures, Processes, Workflows and Fidelity of Service Engagement Model
Minimum Requirements
Education & Experience
Required:
High school diploma or GED and a minimum of two (2) years of experience working with individuals \with I/DD, OR minimum of four (4) years lived experience in navigating any of the Mental Health, Public Health, Social Service, and/or Justice systems. Other relevant experience may be considered including areas of recovery focus.
OR
Associate’s in human services and a minimum of two (1) years of experience working with individuals/with I/DD.
Preferred:
Experience working with individuals with IDD in a supported employment, job coaching or vocational training setting.
Knowledge, Skills, & Abilities-
Strong interpersonal and written/verbal communication skills.
Strong problem solving, negotiation, arbitration and conflict resolution skills are essential to balance the needs of both internal and external customers.
Knowledge of how to coordinate the referral process from initiation to completion.
High level of diplomacy and discretion is required to effectively negotiate and resolve issues with minimal assistance.
Computer proficiency in Microsoft Excel, Word and Outlook.
Ability to utilize computer equipment and web-based software to conduct work.
Ability to interact with various office staff as needed to support necessary workflows.
Ability to interact with healthcare professionals, patients, their families and other supports.
Ability to communicate effectively to individuals and groups through spoken, written and electronic media.
Ability to attend to detail, effectively prioritize and execute tasks in a timely manner.
Ability to work independently without a high degree of supervision.
Salary Range
$25.00- 30.29/Hourly
Exact compensation will be determined based on the candidate's education, experience, external market data and consideration of internal equity.
An excellent fringe benefit package accompanies the salary, which includes:
Medical, Dental, Vision, Life, Long Term Disability
Generous retirement savings plan
Flexible work schedules including hybrid/remote options
Paid time off including vacation, sick leave, holiday, management leave
