The Indiana University School of Education is known for preparing reflective, caring, and skilled educators who make a difference in the lives of their students in Indiana, throughout the United States, and around the world. Our graduates are regularly named the best teachers in the state for their innovative and creative approaches to educating students, and we prepare 1/3 of the state's teachers. With over 20 Indiana Teacher of the Year recipients, 197 Lilly Endowment fellowship winners, and nationally ranked online professional development and degree programs, the School of Education is a leader in the field and has a tremendous impact on education in the state.
Why Work Here?
Make a difference. We believe in the power of education, and the work we do here is changing lives in schools and communities throughout the state, the country and the world.
A commitment to diversity, equity and inclusion. We believe that diversity, equity, and inclusion are vital to who we are and the work that we do as educators. Each month staff and faculty choose to come together in our Community Conversations to learn with and from one another as we work tirelessly in our fight against racial injustice.
Job Summary
Department-Specific Responsibilities
Reviews plans of studies and completes milestone paperwork for graduate certificates, master's and specialist students.
Assists the Lead Recorder with holds for current students.
Assists the Lead Recorder with any milestone reviews necessary for doctoral students.
Works with Lead Recorder in reviewing and approving applications for graduation, and awarding the degree in SIS.
Meets with students, staff, and faculty about policy and procedures.
General Responsibilities
Serves as informational resource to staff; provides technical guidance; assists staff in resolving problems involved with operations; answers staff questions regarding policies and procedures.
Responds to outside inquiries regarding operations; investigates and resolves problems, complaints, or discrepancies.
Monitors inventory of office supplies and forms; orders as necessary.
Compiles and analyzes data entered and prepares any needed reports.
Analyzes operations and makes recommendations on improvements.
Oversees the maintenance of any required files.
Evaluates forms used in collecting data; recommends improvements.
Qualifications
Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education.
EDUCATION
Required
High School Diploma or equivalent (such as HSED or GED)
WORK EXPERIENCE
Required
4 years in customer service, higher education, or related field
SKILLS
Required
Proficient communication skills
Maintains a high degree of professionalism
Demonstrates time management and priority setting skills
Demonstrates a high commitment to quality
Possesses flexibility to work in a fast paced, dynamic environment
Highly thorough and dependable
Possesses a high degree of initiative
Ability to build strong customer relationships
Demonstrates ability to maintain confidential information
Effective interpersonal skills
Demonstrates analytical skills
Working Conditions / Demands
This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.
Advertised Salary
Salary range for this position will likely fall between $35,000 and $41,000 per year
Benefits Overview
For full-time staff employees, Indiana University offers a wide array of benefits including:
Multiple plan options for medical insurance
Dental insurance
Health Savings Account with generous IU contribution
Life insurance, LTD, and AD&D options
Base retirement plan contribution from IU, subject to vesting
Additional supplemental retirement plan options
Tuition benefit for IU classes
10 paid holidays per year
Generous Paid Time Off
Paid Parental Leave
Employee Assistance Program (EAP)
Learn more about our benefits by reviewing our online Benefits Brochure.
Job Classification
Career Level: Mastery
FLSA: Nonexempt
Job Function: Student Services
Job Family: Student Services Generalist Click here to learn more about Indiana University's Job Framework.
Posting Disclaimer
This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.
If you wish to include a cover letter, you may include it with your resume when uploading attachments.
Equal Employment Opportunity
Indiana University is an equal employment and affirmative action employer and a provider of ADA services. All qualified applicants will receive consideration for employment based on individual qualifications. Indiana University prohibits discrimination based on age, ethnicity, color, race, religion, sex, sexual orientation, gender identity or expression, genetic information, marital status, national origin, disability status or protected veteran status. Indiana University does not discriminate on the basis of sex in its educational programs and activities, including employment and admission, as required by Title IX. Questions or complaints regarding Title IX may be referred to the U.S. Department of Education Office for Civil Rights or the university Title IX Coordinator. See Indiana University's Notice of Non-Discrimination here which includes contact information.
Campus Safety and Security
The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online. You may also request a physical copy by emailing IU Public Safety at iups@iu.edu or by visiting IUPD.
