Description: Our client is currently seeking a Business Logistics Coordinator - II
This job will have the following responsibilities:
The contractor position will support the Forward Supply Chain operations for the ITTS (Inventory Trouble Ticket System) Investigation team. The ITTS team is responsible for the investigation and resolution of carrier shipping or warehouse related issues to prevent negative customer experiences. This will require collaborative engagement with our 3rd party logistics vendors, carriers, and numerous internal partners, including: operations, customer service, IT, billing, and compliance. This role will be responsible for meeting daily service level commitments of an average of 80 tickets resolved per day and is responsible for their accuracy above all.
Qualifications & Requirements:
Strong troubleshooting and problem solving skills
Ability to work in a team environment, fostering engagement from external team members in order to achieve team goals.
Aggressive self-starter that can succeed working independently in a highly dynamic environment.
Proven ability to organize conflicting priorities and optimize customer impacting solutions to drive resolution in required time frame.
Proficient with MS Word and Excel.
DESIRED SKILLS: Strong analytical and technical skills. Strong verbal and written communication skills. SAP Order allocation and Inventory experience preferred.
LOGISTICS: Shift: SUN-TH. Please make sure this is communicated to candidates. Starting time 8:00am PST. Some overtime work may be required. Contractor will train at Irvine office 4 days and will then work from home. There is possibility of returning to office, so contractor should be able to make daily commute.
Contact: sriggs@judge.com
This job and many more are available through The Judge Group. Find us on the web at www.judge.com
