Description: Our client is currently seeking a Patient Services Specialist Hybrid in Mission Viejo CA
Direct Patient Care Role Responsibilities:
Maintain Competencies: Continuously update and perform essential skills required for the specific area of hire and populations served.
Orientation: Assist in orienting new hires to the department.
Patient Registration: Accurately register patients, ensuring all information is correct and complete.
Communication: Interface and communicate effectively with all hospital employees, fostering positive and constructive working relationships.
Admission Verification: Ensure each admission adheres to the defined policies and procedures of the registration process.
Authorization Management: Obtain and enter necessary authorizations into Meditech.
Meeting Participation: Attend department staff meetings regularly.
Compliance: Adhere to Health Stream and Employee Health requirements.
Support: Assist Department Lead and Supervisor as needed.
Registration Accuracy:
Ensure all patient registrations are accurate and proficient, following departmental policies and procedures, including:
Correct insured's name, relationship, and policy number.
Accurate financial class and insurance plan code.
Complete and accurate Medicare screening questions for all Medicare patients.
Scan ID insurance card and physician's orders into Meditech.
Answer advance directives questions completely on admissions and scan into Meditech.
Obtain signed Consent for Treatment and Important Medicare Message for all inpatients.
Quality Assurance:
Perform quality assurance to ensure the highest degree of data integrity through timely, complete, and efficient collection of patient information:
No spelling errors.
Correct armbands for patients.
Request copays/deductibles and deposits from all insured and self-pay patients.
Register and release patient valuables without error or complaint.
Complete age-specific competency orientation and training.
Quality Improvement:
Resource Utilization: Ensure appropriate supplies and equipment are available, accounted for, and used cost-effectively.
Safety: Maintain a clean, comfortable environment for customers and others by taking appropriate safety precautions and responding effectively to urgent safety situations.
Productivity: Complete a minimum of 5 registrations per hour. Organize, prioritize, and complete activities efficiently. Demonstrate initiative in assisting others and performing additional duties based on skill level and training.
Quality Improvement Program: Participate in department problem-solving, suggest improvements, and facilitate change
Contact: aflores@judge.com
This job and many more are available through The Judge Group. Find us on the web at www.judge.com
