The Director of Clinical Projects is responsible for organizing special projects and tasks related to the safe, efficient operation of USRC clinics. This position develops and implements programs to improve quality care by enhancing operational processes outlined by policy, procedures, and/or medication protocol support for USRC clinics.
Essential Duties and Responsibilities include the following. Other duties and tasks may be assigned.
Remain current with State and Federal End Stage Renal Disease (ESRD) and Life Safety Code regulations. Including but not limited to Dialysis Facility Reports, ESRD Quality Incentive Program, and 5Star programs.
Remain current with the ESRD Bundled payment system and Transitional Drug Add-on Payment Adjustment regarding policy or medication protocol development needs.
Ensure that policies and protocols are currently developed and revised to meet current and new federal, state, and local regulations.
Oversee policy database development, implementation, and historical record keeping.
Develop, revise, and implement processes from regulatory and growth perspective in accordance with Company goals.
Identify processes to automate at the facility or corporate level to provide accountability for Company goals and policy. Work closely with the Business to develop programming technical specifications if policy is automated.
Ensure facility operational processes are in accordance with company mission, vision, and values.
Organize and lead Policy and Procedure committee(s) to create and collaborate with key stakeholders to meet Company goals.
Communicates effectively with the Company on policy development progress and process.
Upholds management goals of the corporation by leading staff in team concepts and promoting a team effort.
Maintains effective personnel management and employee relations, including evaluating the performance of all personnel, approving, and submitting all hours worked, and counseling and disciplining employees.
Recruits, trains, develops, and supervises personnel.
Actively promotes GUEST customer service standards; develops effective relationships at all levels of the organization.
Effectively communicates expectations; accepts accountability and holds others accountable for performance.
Regular and reliable attendance is required for the job.
