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We are currently looking for an HRIS User Support Administrator for our team based in Pasadena, CA. The selected candidate will be responsible for providing frontline user support to a large group of HR staff across a complex global organization. This role ensures the efficient operation of HR systems by assisting end-users with technical issues, answering questions, and maintaining data integrity. This role plays a critical role in ensuring smooth day-to-day HR operations by offering timely assistance and feedback to users. This position requires strong problem-solving skills, attention to detail, and the ability to communicate effectively with users at all levels within the organization. Although this is a full-time, remote opportunity, you will be required to come into the Pasadena, CA office on an as needed basis. The pay scale for this position is $26.00-$31.75 an hour, based on qualifications and experience.

Your Role:

• Serves as the primary point of contact for HRIS user support across several HR teams globally
• Creates and maintains departmental process documentation
• Provides clear, accurate, and consistent guidance to HR users, ensuring alignment with departmental processes and procedures
• Responds to user inquiries and resolves system issues quickly and effectively
• Understands HRIS technology and the ability to clearly explain system functionality to end users
• Ensures users feel supported and confident in their ability to utilize the HRIS effectively
• Maintains the accuracy and integrity of employee data within the HRIS, including supporting routine audits
• Participates in system testing when necessary

Qualifications:

• 1-4 years of relevant field related experience
• Ability to quickly learn new systems, processes, and procedures in a fast-paced environment
• Demonstrates curiosity and seeks clarification by asking thoughtful questions to deepen understanding of systems and processes
• Customer service oriented with the a bility to provide support and guidance to HR Staff and other end-users
• Takes ownership of tasks and driving them forward independently
• The ability to manage multiple tasks simultaneously and reprioritize as urgent issues arise; effective time management is crucial
• Familiarity with core HR principles and practices and how they interface with HR Systems
• Strong MS Office experience (Excel, Word, and PowerPoint) familiarity with MS SharePoint, Teams, and OneDrive
• Ability to handle sensitive employee data with discretion

Preferred Qualifications:

• Experience working with HRIS Systems
• Bachelor's Degree in Human Resources Management

About Tetra Tech:

Tetra Tech combines the resources of a global, multibillion-dollar company with local, client-focused delivery in more than 550 locations around the world. Our reputation rests on the technical expertise and dedication of our employees-28,000 associates working together to provide smart, scalable solutions for challenging projects. We are proud to be home to leading technical experts in water, environment, infrastructure, resource management, energy, and international development.

Explore our open positions at https://www.tetratech.com/careers. Follow us on social media to learn more about our people, culture, and opportunities:

LinkedIn: @TetraTechCareers

Twitter: @TetraTechJobs

Facebook: @TetraTechCareers

Tetra Tech is proud to be an Equal Opportunity Employer. Diversity, inclusion, and equity are among Tetra Tech's core values. Throughout our history, the company has prioritized equitable inclusion of all people. All qualified candidates will be considered without regard to race, color, religion, national origin, military or veteran status, gender, age, disabilities, sexual orientation, gender identity, pregnancy and pregnancy-related conditions, genetic information and any other characteristics protected by the law. We invite resumes from all interested parties. Please visit our website at www.tetratech.com to see the array of diverse services and exciting projects we are currently working on.

Tetra Tech is a VEVRAA federal contractor and we request priority referral of veterans for available positions.

We thank all applicants for their interest, however, only those candidates selected for interviews will be contacted.

Please no phone calls or agencies.

Additional Information

• Organization: 177 TES