Posted in Other 26 days ago.
Location: Portland, Oregon
Location: Portland, OR
Salary: 100000
Description: Quality Assurance Manager - Operations
Portland, OR - Must live in Oregon or be willing to relocate - Relo available for the ideal candidate
The Quality Assurance Manager - Operations guides and oversees User Acceptance Testing (UAT) and Quality Assurance (QA) for transaction level processes within Operations across all company regions, lines of business and products. The role's leadership in this capacity spans multiple departments including Claims, Enrollment, Payment Integrity and Clinical Operations. The position is responsible for department planning, as well as developing, implementing and managing internal operations and vendor transactional QA and UAT processes, reports, dashboards and workflows to ensure company's quality standards are achieved and compliance requirements are met. Additionally, the role is responsible for communicating results, process improvements and remediation outcomes both laterally and horizontally. Work is accomplished in collaboration with business partners to foster and promote error-free transactional operations processing.
