Job Description

Join our retail team with Comcast/Xfinity, home of one of the fastest-growing and most reliable mobile service providers! Are you the go-to person among your peers for technology advice? Always staying updated on the latest tech trends?

Comcast/Xfinity invites you to embark on the next phase of your career journey with us. We're expanding our retail team and offering a long-term opportunity with fantastic benefits from day one. Join us and help shape the future of mobile phone sales with Xfinity, renowned for being one of the fastest-growing and most reliable mobile service providers!

The ideal candidate for this role is a tech-savvy individual who excels at connecting with customers to create customized solutions for their home and mobile platforms. As part sales expert and part mobile phone enthusiast, our Retail Sales Consultant consistently exceeds customer expectations.

Retail Sales Consultant Benefits:

• Benefit packages effective on day 1 - Eligible to enroll in medical, dental, vision


• 401k available after 90 days


• Paid training


• Free Comcast/Xfinity courtesy services (cable, high-speed internet, etc.)


• Paid time off (PTO), Paid vacation, flex time, and floating holidays; generous PTO package after first 90 days of employment


• Tuition Reimbursement (where applicable)


• Discounts on Comcast/Xfinity Voice, OnDemand, and Personal Security Services (PSS)

Retail Sales Consultant Compensation

• Minimum Target Compensation (Base Pay plus Targeted Commission): 25.69/hour+


• Commission amount based on performance


• Uncapped commission structure!


• Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets.

Retail Sales Consultant Responsibilities:

• Takes a customer-first approach to all customer interactions. Listens and evaluates customer needs and provides appropriate solutions.


• Achieves sales and customer experience goals and objectives.


• Provides comprehensive customer onboarding activities, ensures customers fully understand how to use and manage all company products/services, and gains their consent.


• Performs operational and administrative tasks.


• Partners with customer care to resolve customer issues as appropriate.


• Consistently demonstrates sales excellence and professionalism with integrity and a warm and friendly demeanor to customers and teammates.


• Complies with all company and retail operational policies and procedures.


• Completes training requirements and actively engages in team huddles and learning.


• Knows and understands sales compensation plan and its key elements.


• Must be able to work a flexible schedule that includes evenings, weekends, holidays, variable schedule(s), and overtime as needed. You may be asked to work in alternate stores outside of the home base store. Regular, consistent, and punctual attendance.


• Must be able to carry and lift up to 25-pound boxes, stand, and move about the store constantly.

Retail Sales Consultant Qualifications:

• Bilingual Spanish / English candidates are preferred


• Open availability for hours/days


• High School Degree or equivalent


• Technical or similar background and high aptitude for technical service


• Generally, it requires 0-2 years of related experience

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other basis protected by applicable law.

Comcast is an EOE/Veterans/Disabled/LGBT employer.

Disclaimer: This information has been designed to indicate the general nature and level of work employees perform in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

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