The Control Room Operator is responsible for providing support to technical staff and perform Administrative duties as assigned by the customer and the Site Manager.
Responsibilities:
Dispatches personnel or technicians to problems that occur on the conveyor line and create work orders for the repairs that are to be made.
Work according to Company regulations and procedures, and instruction from Management.
May provide telephone reception for the Maintenance site.
Exercises initiative and judgment to see that issues requiring attention are referred to delegated authority or handled in a manner designed to minimize the effect to the conveyor line outages.
Create, modify, and update databases / spreadsheets associated with the administration of the Maintenance Site, and maintains filing and reports relating to the conveyor line operation.
Runs applicable reports for the customer when requested and/or scheduled.
Maintains operational communication with the customer when needed.
Documents the daily functions, outages and statistics of the conveyor system.
Maintains accurate flight table with the assistance of the customer. Make any corrections on a temporary and/or permanent basis.
Assists in clearing Jams from the baggage handling system.
Establish and maintain a positive working relationship with co-workers, supervisors and the customer.
May maintain parts inventory and be responsible for data entry in CMMS.
Completes all safety training as assigned by the Company.
Compliance with all ERMC safety programs, policies and procedures.
Perform additional duties/assignments that may be required by management.
Experience not required, but preferred.
Qualifications:
Must be authorized to work in the United States without sponsorship.
Must possess a Government ID and social security card.
Must have or be able to attain reliable transportation.
Able to work in extreme conditions, such as hot and cold weather, as well as small spaces
Able to receive appropriate security clearances after satisfactory completion of a criminal background check.
Must be able to work nights, weekends, and holidays.
Must be able to work extended hours depending on operational needs.
Benefits:
ERMC Aviation offers a full range of benefit offerings for full time employees including but not limited to medical, dental, vision, HSA, 401k, company paid life insurance, supplementary life insurances, voluntary benefits (such as accident, cancer, hospitalization), option to receive paycheck 2+ days early, discounts on hotels, rental vehicles, cruises, discounted tuition with a participating college, and a college education savings plan.
Additionally, as a member of the Unifi Service family of companies, ERMC employees are eligible for steeply discounted flight benefits with Delta Airlines.
