You know the moment. It's the first notes of that song you love, the intro to your favorite movie, or simply the sound of someone you love saying "hello." It's in these moments that sound matters most.

At Bose, we believe sound is the most powerful force on earth. We've dedicated ourselves to improving it for nearly 60 years. And we're passionate down to our bones about making whatever you're listening to a little more magical.

The Information Technology team at Bose exists to deliver valuable and reliable business and technology solutions with an innovative, engaged, and collaborative team focused on contributing to our corporate vision.

Job Description

The Director of the IT Program Management Office (PMO) is responsible for establishing, leading, and managing the strategic execution of IT programs and projects across the organization. This role will ensure that all IT initiatives are aligned with business goals, delivered on time, within scope, and within budget, while adhering to best practices and delivering value to stakeholders. The Director will lead a team of project managers and collaborate closely with business and IT leadership to prioritize and manage the IT project portfolio.

Responsibilities:

Strategy

- Develop and lead the IT PMO strategy, ensuring alignment with the organization's overall business strategy and objectives.

- Establish and maintain project management standards, methodologies, tools, and processes across IT projects.

- Provide guidance and leadership to the PMO team, promoting best practices in program and project management.

Portfolio and Program Management

- Oversee the management of a portfolio of IT projects, ensuring resources are optimally allocated and projects are aligned with business priorities.

- Ensure timely delivery of all IT projects within scope, schedule, and budget.

- Establish project governance, including risk management, issue resolution, and change management processes.

- Track and report on project performance, providing regular updates to senior leadership.

Resource Management

- Lead the resource planning process for IT projects, ensuring that the right skillsets are available and efficiently utilized.

- Manage relationships with internal and external resources, including third-party vendors and consultants.

Stakeholder Collaboration

- Serve as a key liaison between IT and business leaders to understand project needs, manage expectations, and resolve any challenges that may arise.

- Facilitate communication between business stakeholders, project teams, and IT leadership to ensure project goals are met.

Risk & Quality Management

- Identify, evaluate, and mitigate risks associated with IT programs and projects.

- Establish quality assurance processes to ensure that deliverables meet the organization's standards and stakeholder expectations.

- Drive continuous improvement in PMO processes, tools, and outcomes.

Budget

- Develop and manage the PMO budget, ensuring the financial health of the IT project portfolio.

- Track project expenses and ensure that IT projects are delivered within financial constraints.

- Provide cost-benefit analyses and financial reports to stakeholders as necessary.

Team Development

- Recruit, mentor, and develop a high-performing team of project managers and support staff.

- Foster a collaborative, high-performance team culture with a focus on continuous learning and development.

- Conduct performance reviews, provide constructive feedback, and support career development for team members.

Qualifications

- Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field.

- 5+ years of experience in IT project/program management, with at least 3 years in a leadership role overseeing a PMO or large-scale IT programs.

- Proven track record of successfully managing complex IT projects, delivering on time and within budget.

- Experience with project management methodologies (Agile, Waterfall, etc.) and tools (e.g., MS Project, JIRA, etc.).

- Project Management Professional (PMP) certification required.

- ITIL, Agile Certified Practitioner (PMI-ACP), or Lean Six Sigma certifications are a plus.

Skills:

- Strong leadership and team management skills, with the ability to motivate and inspire teams.

- Excellent communication, presentation, and stakeholder management skills.

- Strategic thinking and decision-making abilities.

- Strong financial management and budget tracking experience.

- Exceptional organizational and multitasking abilities in a fast-paced environment.

- Proven ability to manage vendor relationships and contracts.

#LI-TS2

Bose is an equal opportunity employer that is committed to inclusion and diversity. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status, or any other legally protected characteristics. For additional information, please review: (1) the EEO is the Law Poster (http://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf); and (2) its Supplements (http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm). Please note, the company's pay transparency is available at http://www.dol.gov/ofccp/pdf/EO13665_PrescribedNondiscriminationPostingLanguage_JRFQA508c.pdf. Bose is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the application or employment process, please send an e-mail to Wellbeing@bose.com and let us know the nature of your request and your contact information.
Our goal is to create an atmosphere where every candidate feels supported and empowered in the interviewing process. Diversity and inclusion are integral to our success, and we believe that providing reasonable accommodation is not only a legal obligation but also a fundamental aspect of our commitment to being an employer of choice. We recognize that individuals may have different needs and requirements based on their abilities, and we provide reasonable accommodations to ensure ideal conditions are met during the application process.

If you believe you need a reasonable accommodation, please send a note to wellbeing@bose.com