Job Summary: The Houseboat Attendant works closely under the supervision of the marina management team and alongside the marina dock staff. Performs tasks necessary to maintain the cleanliness and sanitation of the houseboat fleet as well as assisting with the check-in/check-out and departure/return procedures.
Job Description:
ESSENTIAL FUNCTIONS
Clean assigned areas as directed by management and in compliance with the Company's "green" initiatives.
Change linens and make beds.
Clean, organize, and wash dishes, and all appliances, in kitchen area.
Dust and clean all furniture, picture frames, mirrors, windows, baseboards, carpet edges, inside and outside door panels, door ledges, and thresholds.
Pull trash from trash receptacles. Replace trash bags as needed. Clear trash from tables and floors/grounds.
Clean and vacuum under beds, desk, and behind nightstands.
Check and replace all missing items in rooms, including soaps, shampoos, conditioners, hangers, clocks, ice bucket liners, brochures, etc.
Check and replace all missing safety items to include pfds, throw cushions, boat hooks, etc.
Assist with refueling gas tanks.
Assist with pump-outs of holding tanks
Assist with refilling of water holding tanks.
Clean and ensure showers, sinks, vanity shelves, toilets, and soap dishes are spot, mold, mildew, and dust free.
Sweep and mop all floors.
Dust all lights and sconces, make-up mirrors, and lampshades.
Perform laundry duties as assigned.
Notify Supervisor of all quality control issues or needed repairs pertaining to the housekeeping of the facility.
Operate "chase boat" to retrieve guests and captains from houseboats from the drop off/pick up point
SKILL AND KNOWLEDGE REQUIREMENTS INCLUDE
High School Diploma/G.E.D. equivalent preferred.
Strong sanitation habits and an ability to learn and follow important safety precautions.
Strong customer service abilities; actively looks for ways to assist customers and coworkers.
Ability to recognize when a problem has occurred and communicate it to management.
Ability to operate a motor boat or willingness to learn safe boating operations
Physical and Mental Requirements
Moving about on foot to accomplish tasks, particularly frequent movements from place to place within the unit. Bend, lift, carry, reach/extend arms and hands above shoulder height frequently, or otherwise move in a constantly changing environment.
Lifting, carrying, and pushing up to 35 lbs. regularly, 45 lbs. frequently, and up to 50 lbs. occasionally.
Ability to stand for the entire work day and to climb steps regularly.
Withstanding temperature extremes in indoor and outdoor environments.
Works in wet and slippery conditions. Frequently works in a hot and damp environment.
Frequently immerses hands in water.
Reading and writing work-related documents in English.
Speech recognition and clarity, including the ability to understand the speech of customers and co-workers and the ability to speak clearly so that you can be understood by customers and co-workers in English.
Constantly communicates and receives verbal communication with other employees in a fast-paced environment. • Physical presence at the job site is essential to perform job duties.
Founded in 1917, Guest Services has worked tirelessly to earn the reputation as the premier hospitality management company and National Park Service concessionaire in the United States. Guest Services takes great care and pride in providing best-in-class services across a wide variety of client sites including luxury communities, hotels, resorts, government and business dining facilities, full-service restaurants, state and national parks, outdoor recreation, boathouses, marinas, museums, conference centers, senior living communities, health care systems, school and university dining facilities, and specialty retail stores.
Guest Services, Inc. is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment and promotion without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.
OUR COMMITMENT TO DIVERSITY, EQUITY, & INCLUSION: We embrace Diversity, Equity, and Inclusion (DEI) and the richness it brings to our company. Our commitment is to provide an inclusive workplace where individuals can bring their whole selves to work, enabling them to provide the best level of service to our diverse customer base.
