Job Summary: Operates and assists passengers in the safe loading and unloading of Chairlifts, Conveyors and Tows. Provides excellent customer service through interaction with all lift passengers.
Job Description:
ESSENTIAL FUNCTIONS
Monitors guests use of lifts, including checking tickets and denying use of the lifts.
Maintain lift loading / unloading areas, ramps, lift entrances and mazes in such a manner as to ease the guests use of the lift.
Provide a welcoming environment for all staff and guests.
Be knowledgeable about, follow and enforce all Giants Ridge policies, procedures and protocols.
Follow all established opening, on-shift and closing policies and procedures.
Conduct and legibly document daily inspections of lifts, tows and conveyors.
Effectively communicate problems to Supervisors and/or lift maintenance personnel.
Instruct participants in the proper use of Giants Ridge facilities, equipment and activity offerings.
Assists in the evacuation of a disabled lift.
Performs other duties as assigned.
SKILLS AND KNOWLEDGE REQUIREMENTS
Must be at least 18 years of age.
Must have a strong work ethic and be dependable.
Ability to understand verbal and written instructions effectively.
Must have strong customer service and communication skills.
PHYSICAL REQUIREMENTS
Must be able to work outdoors in variable, adverse weather conditions for extended periods.
Ability to lift 50 pounds, shovel, rake and engage in repetitive pushing and pulling motions.
Must have the ability to stand for the entire duration of shift.
Speech recognition and clarity, including the ability to understand the speech of customers and co-workers and the ability to speak clearly so that you can be understood by customers and co-workers in English.
Constantly communicates and receives verbal communication with other employees in a fast-paced environment.
Physical presence at the job site is essential to perform job duties.
Be part of one of the most important aspects of our winter operations - getting guests up the mountain so they can enjoy the slopes! Giants Ridge, managed by Guest Services, Inc., is looking for both full-time and part-time Lift Operators for the 2024-2025 winter season.
Giants Ridge Lift Operators must be reliable, energetic, outgoing and have the ability to interact with guests in a friendly and fun manner. This is an outdoor position and work occurs in all winter weather conditions.
This is a seasonal role that has prime opportunities for transferring into summer positions within the resort for year-round employment.
Must be at least 18 years of age and available to work a flexible schedule that includes some evening, holiday and weekend work.
Typically, this position begins in late November and ends the beginning of April - weather permitting. If you have flexibility in start and end times there is opportunity to work on special projects either before or after the season.
Our team members enjoy amazing benefits such as:
Mountain Perks - free passes for employees and discounts for family members
Employee discounts on food, apparel and accessories
A fun team environment
Flexible schedules
Opportunities for advancement
And more!
Giants Ridge is the #1-rated family vacation destination in Minnesota. Located just north of Duluth in the heart of Minnesota's Superior National Forest, Giants Ridge is a four-season family-oriented resort offering fun and adventure for every level of outdoor enthusiast. Summer is filled with world-class golf, plus mountain biking, water recreation and more. Winter brings incredible skiing, snowboarding, fat tire biking and endless miles of snowmobile trails to explore, plus dining, shopping and much more. Spring and fall seasons are the perfect transitions to the next season of outdoor adventure.
Founded in 1917, Guest Services has worked tirelessly to earn the reputation as the premier hospitality management company and National Park Service concessionaire in the United States. Guest Services takes great care and pride in providing best-in-class services across a wide variety of client sites including luxury communities, hotels, resorts, government and business dining facilities, full-service restaurants, state and national parks, outdoor recreation, boathouses, marinas, museums, conference centers, senior living communities, health care systems, school and university dining facilities, and specialty retail stores.
Guest Services, Inc. is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment and promotion without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.
OUR COMMITMENT TO DIVERSITY, EQUITY, & INCLUSION: We embrace Diversity, Equity, and Inclusion (DEI) and the richness it brings to our company. Our commitment is to provide an inclusive workplace where individuals can bring their whole selves to work, enabling them to provide the best level of service to our diverse customer base.
