Every single day around the world, thousands of patients are harmed from care delivery errors, many of which are preventable. We want to change that. RLDatix is on a mission to improve healthcare by enabling a world where patients receive the best and safest care possible. Trusted by thousands of clients around the world, our connected healthcare operations platform combines software and trusted services to empower organizations with critical data insights across risk, safety, compliance, provider lifecycle and workforce management. Our user-centric approach provides a holistic, real-time view of healthcare operations, connecting disparate information across the enterprise – thus giving organizational leadership the contextualized data they need to make better informed decisions.

RLDatix is truly global, with over 2,000 employees across the UK, Europe, Middle East, Australia, Canada, and the United States. Our strategy is fueled by organic and inorganic growth that brings together the brightest minds and the latest technology – including AI - to deliver marketing leading solutions for our clients. We are looking for people to join our team who are passionate about making a positive change in healthcare. Join us as we work towards our vision of safer, better healthcare for all.

What You Will Do:

The Role

The Associate Technical Data Archival Consultant will work under our subsidiary company, Galen Healthcare Solutions LLC. Galen is an award-winning healthcare IT technical & professional services and solutions company providing highly-skilled, cross-platform expertise. We have partnered with specialty practices, hospitals, health information exchanges, health systems and integrated delivery networks to provide high-quality, expert level IT consulting services & solutions including strategy, data archiving, data migration, optimization, project management, and interoperability. Our Technical and Professional Services groups are ranked #1 in KLAS by our clients, including winning 2021’s Top Overall IT Services Firm award. But Galen is more than an IT company. We are a team of talented individuals who build meaningful relationships and produce exceptional results. That’s why Galen has been recognized by Modern Healthcare as one of the Best Places to Work for more than 10 years.

Responsibilities:

• Perform discovery and analysis on new and existing legacy systems to understand the relationships and logic necessary to extract data for archival
• Work with client stakeholders to understand legacy application workflows and requirements
• Develop and execute data extractions from various EHR, Patient Accounting, and ERP systems
• Transform and load data to our Azure-hosted data archival platform for long term record retention
• Collaborate with our ETL and archival software engineers to develop processes for handling various data formats
• Provide quality assurance on data archival work, verifying data integrity and data cleanliness
• Manage multiple projects, across a wide array of clients
• Work and manage support tickets independently
• Establish strong relationships with co-workers and clients
• Provide exemplary customer service by understanding and resolving issues quickly
• Participate in informal internal training as part of ongoing team improvement
• Work with internal stakeholders to improve current processes.

Qualifications:

• 1-2 years of relevant experience
• Excellent verbal and written communication skills
• Analytical and troubleshooting skills
• Desire to solve challenging technical problems
• Self-starter who wants to learn, grow, and excel in their role
• Basic knowledge of SQL query language
• Ability to work independently
• Familiarity and working knowledge of patient clinical EHR’s, patient financial systems and non-patient systems such as HR/Payroll, Materials Management, General Ledger, Accounts Payable systems
• Bachelor’s in Computer Science, Information Systems, Informatics, or related field

Galen has offices in Boston, MA, Chicago, IL and Burlington, VT. The position could report to any of these offices.

RLDatix is an equal opportunity employer, and our employment decisions are made without regard to race, color, religion, age, gender, national origin, disability, handicap, marital status or any other status or condition protected by Federal and/or State laws.

RLDatix offers a competitive compensation package and comprehensive benefits package including health, dental, vision, life, disability coverage, a generous retirement savings plan, paid time off, and paid holidays. RLDatix is an equal opportunity employer, and our employment decisions are made without regard to race, color, religion, age, gender, national origin, disability, handicap, marital status or any other status or condition protected by Federal and/or State laws.

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