Every day, we get opportunities to make a positive impact - on our colleagues, partners, customers and society. Together, we're pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative, we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas, including energy, food, water and shipping.
As we push forward, the innovative, open spirit that fuels our 140-year-old start-up culture and rapid growth also drives our personal growth. So, as we shape a more resourceful, less wasteful world, we build our careers too.
About the job
The Project Manager role is responsible for executing capital equipment projects on time and on budget with a strong focus on customer satisfaction. The position involves managing relationships with internal and external stakeholders and suppliers to achieve project expectations. The Project Manager also works closely with colleagues in legal, accounting, order administration, sales, and purchasing roles to ensure compliance with internal processes and customer contracts. Strong technical and commercial skills are needed for the Project Manager to verify and execute all contractual requirements effectively. This is a hybrid opportunity based in Houston, TX.
As a part of the team, you will:
Manage capital order projects to meet established project schedule and budget.
Be responsible for customer satisfaction and project scope, schedule, and budget.
Review all aspects of the project hand-over package from sales.
Schedule and direct kickoff and project status meetings.
Act as the primary contact for customer communication over the course of the project.
Direct invoicing according to milestone achievement.
Coordinate installation and startup services.
Maintain accuracy of order backlog and margin reports within financial reporting tools.
Coordinate claim activities through the claim support system.
Develop strong working relationships with customers and sales channels.
Provide sales support by participating in sales calls and conference meetings with representatives, distributors, end-users, contractors, engineering houses, and other prospective customers to develop concepts, evaluate customer needs, and further the sales process on an as-needed basis.
Provide internal technical support to further sales growth and customer satisfaction.
What you know:
You have a bachelor's degree in mechanical or chemical engineering or a related field, and:
Minimum 5 years of experience in project engineering or management, preferably with an engineering background.
Experience with capital equipment in the wastewater treatment industry is highly preferred.
Experience within an OEM organization.
Proficient in MS-Office 365.
Strong technical, analytical, and commercial skills.
Excellent interpersonal, communication, and organizational skills.
Commitment to quality service and team collaboration for customer satisfaction.
Leadership and motivational skills, with the ability to influence without direct authority.
Proven problem-solving abilities.
Articulate, persuasive, and self-confident with excellent oral and written communication skills.
Ability to coordinate activities across departments and make data-driven decisions.
Self-directed and decisive.
Effective application of engineering concepts to support sales and customers.
What's in it for you?
We offer a challenging position in an open and friendly environment where we help each other to develop and create value. Your work will have a true impact on Alfa Laval's future success. Our benefits-eligible associates enjoy healthcare, dental and vision plans, a robust wellness program, generous 401(k), paid holidays, paid time off benefits, and more. At Alfa Laval, we carefully consider a wide range of factors to determine your total compensation package. We rely on market indicators and consider your specific job, background, skills, and experience to get it right. The base salary for this role is typically $90,000 - $105,000.
Alfa Laval is an equal opportunity employer. We are committed to building an inclusive and diverse workforce. All employment is decided on the basis of qualifications, merit, or business need, without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
