Posted in Other 25 days ago.
Location: Sunnyvale, California
Develop, test, and document working custom development, integrations, and data migrations for ServiceNow features, applications and projects.
Translate business requirements into well-architected solutions that best leverage the ServiceNow platform
Manage CMDB health, integrations, Discovery, and Service Mapping
Design and develop a workflow framework that can be applied to many workflows and continuously seek new opportunities to improve our current manual processes.
Participate in code reviews for ongoing projects to ensure that code quality is at the highest level possible and appropriate design patterns are being used
Execute test plans to ensure a quality solution is delivered
Communicate with team members and stakeholders to ensure effective collaboration throughout all phases of development, testing and deployment
Provide detailed estimates and work breakdown structure for assigned tasks
Handle Incidents per published SLAs, ensuring system stability by maintaining required maintenance tasks, and address any system issues impacting SLAs or platform health.
Contribute to a ServiceNow roadmap that plans out investments in system maintenance, upgrade schedule, system improvements and additions to the ServiceNow ecosystem that aligns with the longer-term goals and objectives of IT and its customers.
Maintain a flexible and proactive work environment
Bachelor’s degree in computer science or equivalent experience, typically 8+ years of IT Service Management / ServiceNow experience
At least five years of software development and three years of ServiceNow application development
Good understanding of the ServiceNow Common Service Data Model (CSDM)
Solid experience working with CMDB and Software and Hardware Asset Management modules in ServiceNow.
ServiceNow Certified Systems Administration (CSA) certification
ServiceNow Certified Application Developer certification
Self-motivated and creative
Understanding of how to build reusable, lightweight code in JavaScript, including writing comprehensive tests to ensure code coverage.
Working knowledge of at least 2 years experience writing JavaScript code.
At least 2 years of experience implementing a specific ServiceNow module such as CMDB, HR, Service Portal, Hardware Asset Management, Software Asset Management etc.
Experience developing REST/SOAP API
Experience with ServiceNow version control and update sets
Experience with ServiceNow upgrades and skipped update remediation.
Previous experience mentoring others and conducting peer reviews
Strong problem solving abilities and communication skills
Experience with SDLC methodologies like Agile, Kanban, Scrum, Scaled Agile.
Security minded and strong working knowledge of vulnerabilities
ServiceNow Architect Certification
Certified Implementation Specialist certification in one of the OOTB ServiceNow modules (ITSM, ITBM, ITOM, etc.)
Experience developing UI
ITIL V3 / V4 Foundation or above
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CrowdStrike is proud to be an equal opportunity and affirmative action employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. Our approach to cultivating a diverse, equitable, and inclusive culture is rooted in listening, learning and collective action. By embracing the diversity of our people, we achieve our best work and fuel innovation - generating the best possible outcomes for our customers and the communities they serve.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at recruiting@crowdstrike.com for further assistance.
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