Backup the Sales Coordinator when necessary to accommodate increased market demand/volume or when the Sales Coordinator is on PTO.
Work with the Business Analyst to complete weekly, monthly and quarterly requirements for key business processes (backlog, SIOP inputs, forecast/plan inputs).
Work with Sales management to provide insights into the sales funnel and market opportunities
Communicate with customer, making outbound calls to potential and assigned customers, and following up on leads.
Understanding customers' needs and identifying sales opportunities
Being a resource for customers, sales and dispatch personnel, and operations to address product quality, availability, and end-use questions
Monitoring and providing insights into market trends and key up-coming projects
Managing key Opportunities by assisting the sales team in collecting project and product information, assisting in preparing the quote, and managing necessary paperwork.
Manage assigned customer accounts
Sales Coordination
Route all RFQ/RFP for projects to appropriate Outside Sales Representative (OSR)
As sourced from website, emails, or phone call, qualify opportunity and determine appropriate Martin Marietta representation, whether handle or route to OSR or Area Sales Manager (ASM).
Sales
Generate new sales opportunities through
Inbound lead follow-up and outbound cold calls and emails
Research accounts, identify key players, generate interest and develop remote rapport with customers
Responsible for
Credit customers with 5000k tons or less of annual sales
Drive superior customer satisfaction through assisting with product needs, selection, potential alternatives, credit application requests, customer qualification, and dispatch process
Administrative
Review and approve daily tickets for your customers and sales orders
Assist with development of weekly/monthly sales reports as needed to improve quote and sales insights
Outside Sales & Logistics Support
Assist Outside Sales Representative (OSR) and Logistics:
While it's the OSR's responsibility to manage their customers' sales orders, assist when requested to ensure timely and accurate customer service and to aid in correct dispatching or billing.
Handling urgent calls, emails, and messages for OSR if the sales rep is not available.
Serve as a liaison between sales and dispatch to ensure sales order, dispatch, and ticketing accuracy
Support Western Division Aggregate sales team (CO, WY, UT, WA) as needed to ensure timely completion of both internal and external requests
Requirements
Strong phone presence and experience dialing dozens of calls per day
Excellent MS Office skills (Excel, Word, Outlook)
Experience working with CRM (JDE)
Excellent verbal and written communications skills
Strong listening skills
Strong organizational skills
Ability to multi-task, prioritize, and manage time effectively
Strong team player
Education/Experience/Requirements:
Associates or Bachelor's degree in business/marketing, construction management or related discipline preferred
Minimum 0-3 years sales experience (aggregates industry or related field preferred but not required), administrative and/or customer service experience
