Job ID: 2024-1640 Type: Regular Full-Time # of Openings: 1 Category: Janitorial Kansas City, MO 64105
Overview
A Cleaning Lead at Velociti Services is responsible for leading a team of cleaners in their cleaning tasks. The cleaning lead is to ensure all work areas are cleaned by cleaners to Velociti Services and client standards, be responsive to clients' enquiries and specific requests, and communicate clients' cleaning requests to their teams.
Responsibilities
Duties/Responsiblities:
The supervision of all cleaning staff focusing on their performance in terms of standards of cleanliness and their behavior whilst on duty
Must possess excellent communication skills in speaking, writing, and even in listening
Must have good interpersonal attributes. That is to say, the supervisor must be someone that gets along easily with people (easily approachable)
Must be outstanding when it comes to organization and coordination of both humans and their activities
Ensuring that a best-in-class cleaning service is delivered to all areas of the worksite / building
Reviewing work schedules
Keeping track of inventory, ordering of cleaning materials / supplies and equipment
Monitoring of all cleaning activities
Ensuring all staff are aware of the Health and Safety policies and procedures
Quickly resolving disputes between staff
Training new employees
Filling in / General Cleaning as needed
Communicating with management
Resolve any complaints and conflicts
Discipline and reward employees
Maintaining good relationships with customer
Conduct worksite inspections
Other duties as assigned or requested
Qualifications
Ideal Candidate Experience
Team player with a positive attitude and ability to maintain a positive attitude and restore morale to a team
Previous experience in a cleaning environment
Previous experience in managing a team
The ability to implement and adhere to standards and procedures
The ability to stand, sit and walk for extended periods of time
The ability to process negative feedback and remain professional
Ability to prioritize tasks and to delegate them when appropriate
Ability to act with integrity, professionalism, and confidentiality
Attention to detail
Passion for customer service
Accountability and dependability in all that you do
A strong commitment to company service values
High School Graduate or higher preferred
Valid driver’s license and MVR required
Time management - organizing, planning, and prioritizing
Ability to multi-task and change directions easily
Kindness and concern for others
Physical Requirements
Applicants for this role must be able to:
Lift boxes and packages weighing up to 60 pounds
Lift, bend, squat, and stretch to move boxes, parcels, and shipments
Climb small to medium flights of stairs multiple times a day
Standing for extended periods of time
Velociti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Equal Opportunity Employer, including disability/protected veterans
