Description: Our client is currently seeking a Technical Program Manager II
Project Overview:
The goal of this team is to provide continuous long-term improvement to data center products and processes via escalation support & root cause investigation, analysis of production data trends & significant issues, corrective & preventive action, and proactive engagement with the partner teams.
Overall Responsibilities:
Gather/analyse deployment data from predefined dashboards and prepare NPI project metrics to be provided to senior Quality TPMs. (metrics such as First Pass Yield (FPY), Annual Swap Rate (ASR), Mean Time Between Failure (MTBF), Mean Time to Repair (MTTR))
Perform first level investigation of fleet data to identify issues associated with deployment/production and then create bugs to handoff to the correct partner teams for resolution.
Execute well-defined projects under limited guidance and communicate progress, risks, and mitigations
Consolidate information from tickets, bugs, documents into tracking sheet for team members and stakeholders
Use tools and techniques to explore and analyse data, identifying patterns, relationships, and trends.
Create visual representations of data findings through charts, graphs, and dashboards to make the data understandable.
Prepare reports and presentations to communicate the insights and findings from the data to stakeholders, which can influence policy and decision-making processes.
Collaborate/work with cross functional teams to understand data needs and enable making informed decisions based on data insights.
Filtering data, handling missing values, and preparing the dataset for analysis to ensure accuracy and relevance.
Effectively monitor and communicate progress, risks, and mitigations.
Perform technical due diligence to evaluate engineering scope, determine milestones, timeframe, and engineering resourcing needs.
Mandatory Skills/Qualifications:
Bachelor's degree in mechanical, Electrical, Industrial, Materials, or relevant engineering discipline or equivalent practical experience
5 years' experience in program management
Experience in data analysis and visualization using SQL, JMP, or Python+
People Skills to work with and influence others
Experience managing medium to large projects
Non-Essential Skills/Qualifications:
Experience working in a data center environment
Experience managing large complex projects
Experience with New Product Introduction (NPI)
Contact: psrivastava04@judge.com
This job and many more are available through The Judge Group. Find us on the web at www.judge.com
