As a combined organization, Franklin Energy and AM Conservation Group is undertaking what is perhaps the central challenge of our times - to help drive the transition to net-zero carbon economies while ensuring that no working families, businesses, or local communities are left behind. To do that, we are the utility industry's top provider of turn-key energy efficiency and grid optimization programs and products, all of which contribute to reducing carbon and waste and, at the same time, free-up resources for creating more innovation investment and jobs. With over 26 years in business, we have more than 1,300 experts across the United States and Canada, with warehouses on both coasts. The organization's integrated in-house services provide deep personalization and insights, helping energy partners achieve their carbon-reduction and energy productivity goals.
We believe the organization's most "precious resources" are its people. We pledge a relentless pursuit to embody a culture that acknowledges, recognizes, and infinitely seeks to understand the unique differences of its people. We are committed to creating employee experiences that continually attract and embrace a multiracial, multicultural, and multigenerational workforce that promotes outstanding performance and mirrors our diverse partnerships, clients and communities we serve.
Position Summary
We provide our utility clients with a wide range of energy-saving and renewable energy solutions. From individual utility customers and construction contractors, to utilities, municipalities, and government bodies, our clients have come to depend on our customized energy efficiency programs to help them to meet their energy saving goals.
This position is responsible for performing the installation, removal, modification, inspection, and/or service of a specific type or set of types of Direct Load Control devices while exhibiting safe, courtesy, and helpful behavior and maintaining compliance with company standards. Services are targeted to the residential markets.
Essential Duties and Responsibilities
This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time.
Perform all required duties as directed to install, inspect, modify, remove and/or service DLC devices
Exhibit basic HVAC technical aptitude and understanding
Perform work requiring electrical/electronic usage and mechanical theories and principles
Navigate and understand basic operating components of air conditioning systems
Provide a professional appearance appropriate for a representative of our organization and the client
Ensure the meeting of customer specifications and company quality standards
Complete special projects as assigned
Work in a team atmosphere to collaborate and continuously improve operations year after year
Occasional weekend travel to a job site to accommodate a customer's need may be required
Participate in the On-Call Rotation system for after-hours service calls
Conduct inventory counts and submit inventory reports as requested by management.
Assure the cleanliness and organization of Franklin Energy warehouse locations and fleet vehicle parking areas by regularly assisting with the cleaning and organization of those areas - this includes proper storage of product and recycling materials, if applicable.
Assure assigned fleet vehicles have all safety products located within and attached to the vehicle, and that the vehicles are kept clean and orderly.
Perform routine vehicle safety inspections and submit inspection and maintenance reports to management upon request.
Education and Experience
High School diploma or equivalent required
One to three years of experience preferably in basic wiring, lighting, HVAC, troubleshooting and/or other technologies installed in commercial/residential applications.
Mechanical and technical aptitude required
Basic construction knowledge
Basic knowledge of building science/energy auditing
Experience in installing technologies, manual labor and using tools - Preferred
Background in one or more of the following: - Preferred
Building science and design
Building envelope
Weatherization or related fields
Building maintenance
Home inspection
HVAC, lighting, controls or renewable energy
Required Skills, Knowledge and Abilities
Strong customer service and communication skills
Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals
Experienced mapping and route navigation skills
Must be able to handle a wide work variety and work in a fast-paced environment
Must be a detail-oriented, organized, self-starter, and have an ability to prioritize workload
Knowledge of Microsoft Office, specifically Word, Excel and Outlook
Strong data entry skills in entering information in tracking systems/databases
Ability to communicate effectively, both verbally and in writing with customers, clients and employees
Ability to analyze and interpret data and solve practical problems
Knowledge of mathematical concepts such as fractions, percentages and ratios
Reliable Transportation
Self-motivated and able to work independently with limited supervision
Licenses & Certifications
Valid driver's license
Travel Requirements
Willingness to travel at least 95% of the time, including occasional overnight travel
Physical Demands and Work Environment
Exposure to environmental conditions including extreme heat and cold
Required to sit, stand, walk; talk and hear; and ability to touch and handle tools and/or controls
Physical demands: carrying, pushing, and/or pulling, some climbing and balancing
Frequent stooping, kneeling, crouching, and/or crawling, and significant fine finger dexterity; typically, job requires 10% sitting, 60% walking, and 30% standing
Ability to lift up to 40 pounds
Noise Level is typically moderate
Employee could be exposed to fumes and/or airborne particles and risk of potential shock
Note: Reasonable accommodations may be made for individuals with disabilities to perform the essential functions of this position.
The above information describes the general duties and requirements necessary to perform the principle functions of the position. This shall not be construed as a detailed description of all the duties and requirements that may be necessary in this position.
